Generative AI

Artificial intelligence is playing an increasingly central role in modernizing energy infrastructure, and China Southern Power Grid (CSG) used the 2026 World Artificial Intelligence Conference (WAIC) in Shanghai to demonstrate how AI can reshape power system planning and operations. The utility showcased an integrated technology stack that combines electricity, carbon management, and computing, highlighting AI-powered…

Travel technology provider Zeal Connect has introduced Zeal Desk, an AI-native customer support platform designed specifically for the travel industry. Unlike traditional help desk software adapted for travel workflows, the platform is purpose-built to understand booking data, automate operational tasks, and prioritize customer requests based on travel schedules rather than conventional ticket queues. As airlines,…

Indian finance leaders are under growing pressure to prove that investments in artificial intelligence (AI) agents deliver measurable business value, but new research from Avalara suggests governance frameworks are failing to keep up. According to the company’s latest global survey, organizations are prioritizing deployment speed over oversight, leaving compliance controls, accountability, and audit readiness lagging…

Artificial intelligence is becoming a defining force in sports broadcasting, extending its influence far beyond automated highlights and match statistics. During the 2026 FIFA World Cup™, Migu, the tournament’s official broadcaster in mainland China, used AI across commentary, tactical analysis and fan engagement, demonstrating how intelligent technologies are reshaping the way audiences consume live sporting…

Artificial intelligence is reshaping the banking industry beyond customer-facing chatbots and automation tools, with financial institutions increasingly redesigning core operations around AI. Chinese digital lender WeBank has been recognized as the “Best AI-Driven Bank of the Year in Asia Pacific for 2026” at The Asian Banker’s inaugural Global AI Excellence Awards, reflecting growing industry recognition…

As artificial intelligence reshapes industries worldwide, hospitality education is entering its own phase of AI transformation. The International Institute of Hotel Management (IIHM) has launched the Global AI Hospitality Education Council (GAIHEC), an international initiative bringing together educators, universities, hospitality organizations, and industry leaders from more than 60 countries to develop global standards for responsible…

Enterprise legal AI is evolving beyond contract analysis as organizations seek autonomous systems capable of completing legal work instead of simply assisting with research. DocJuris has introduced Workforce, an AI-powered platform that deploys purpose-built AI agents across legal, procurement, sales, and operations, marking the company’s expansion from contract review software into a broader enterprise legal…

Artificial intelligence is increasingly moving beyond software development into scientific discovery, and CuspAI is positioning itself at the center of that transition. The company has unveiled the AI Materials Foundry, an enterprise platform that combines generative AI, scientific datasets, high-performance computing, laboratory infrastructure, and autonomous research workflows to accelerate the discovery of next-generation materials. More…

The retail industry’s long-standing reliance on one-way customer notifications is giving way to AI-powered conversational engagement, according to new insights from cloud communications platform Infobip and research firm Retail Economics. As consumer expectations for personalized digital experiences continue to rise, retailers are increasingly being pushed toward conversational AI platforms that enable two-way interactions across messaging…