NiCE Cognigy Leads Conversational AI Platforms in Forrester Wave, as the Nasdaq‑listed firm announced Friday that its AI‑driven dialogue engine has earned the highest scores in Forrester Research’s Q2 2026 evaluation of conversational AI platforms for customer service. The latest Forrester Wave™ positions NiCE Cognigy at the top of a crowded field that includes Microsoft’s Azure…
Coveo (TSX:CVO) announced on March 23, 2026 that it is rolling out Coveo Conversational Product Discovery, a new feature for its Commerce platforms suite. The capability embeds natural‑language dialogue directly into the search engine experience, allowing shoppers to describe what they need in plain text and receive product results that stay anchored to the retailer’s catalog. Unlike…
LexisNexis® Risk Solutions has introduced LexisNexis® IDVerse® for Insurance, an AI-powered identity verification and document authentication platform aimed at helping U.S. personal lines insurers combat rising AI-driven fraud. The solution integrates biometric verification, proprietary AI models, and deep neural networks to authenticate ID documents and digital identities within seconds. IDVerse can be used at multiple…
That’s exactly what happened last fall, when U.S. Central Command (CENTCOM), in partnership with the Pentagon’s Chief Digital and Artificial Intelligence Office (CDAO), hosted a five-day vendor evaluation to test how quickly companies could operationalize AI at the tactical edge. The goal wasn’t theoretical innovation. It was speed, reliability, and usefulness under pressure.
Swiss deep-tech leader LatticeFlow AI is expanding its footprint in enterprise AI governance with the acquisition of AI Sonar Ltd, a Dublin-based subsidiary of CloudSphere Ltd. Announced at the World Economic Forum, the deal positions LatticeFlow AI to offer the industry’s first end-to-end, evidence-based AI governance solution, connecting on-prem discovery with centralized SaaS governance operations. The platform will cover GenAI, agentic AI, and traditional AI systems, ensuring enterprises can govern AI at scale while maintaining security and privacy.
The construction management software leader announced it has acquired Datagrid, a vertical AI platform focused on deep search, advanced reasoning, and workflow automation across complex data environments. The deal, completed in January 2026, significantly accelerates Procore’s AI roadmap and signals a broader push to eliminate one of construction’s most persistent problems: fragmented data spread across too many systems.
Voice automation has promised efficiency for years, but for many businesses it has remained either too expensive, too robotic, or too complex to deploy. Zadarma’s latest release aims to change that balance.
STAMFORD, Conn., January 15, 2026 — Worldwide spending on AI is forecast to total $2.52 trillion in 2026, a 44% increase year-over-year, according to Gartner, Inc. a business and technology insights company. “AI adoption is fundamentally shaped by the readiness of both human capital and organizational processes, not merely by financial investment,” said John-David Lovelock,…
Realbotix Corp. (TSX-V: XBOT) has partnered with The FUTR Corporation (TSXV: FTRC) to bring AI agents into physical, interactive humanoid robots, marking a step toward more intuitive, real-world AI interfaces. The collaboration, effective January 2, 2026, integrates FUTR’s AI Agent platform with Realbotix’s robotics technology, creating human-like interfaces that support voice, expression, and movement.
