AI in Business
Hyro partners with Five9 to fast‑track AI‑driven contact centers for healthcare
Hyro partners with Five9 to fast‑track AI‑driven contact centers for healthcare – In a move that could reshape patient‑facing automation, Hyro, the Responsible AI Agent Platform for health systems, announced a strategic partnership with Five9, the leading intelligent CX platform. The collaboration embeds Hyro’s healthcare‑specific AI agents into Five9’s Intelligent Cloud Contact Center, promising integration…
The Evolution of AI Governance: What has Changed
A few years back, most organizations saw AI through one lens: speed. What they needed was innovation, efficiency, and competitive edge in AI. But once the AI systems were introduced, yet another issue appeared on the horizon: Who will be held responsible for the bad decision made by AI? This shift explains why AI governance is necessary. It is essential for companies to…
Kyndryl Unveils Agentic AI Capability That Proactively Prevents ITOutages and Accelerates Recovery for Enterprise Customer
Patented Kyndryl Bridge feature identifies IT issues which AI agents can then resolve, driving savings by avoiding incidents and eliminating costly planned maintenance SYDNEY, May 8, 2026 – Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, today unveiled a new patented capability in Kyndryl Bridge – the Company’s Al-powered, open integration platform – that is enabling…
Domino Launches Enterprise AI Platform Extensions
Domino Data Lab announced today that its Enterprise AI Platform is getting a suite of new extensions designed to let regulated enterprises build, scale, and govern AI‑powered applications from code to production. Unveiled at the Rev 2026 conference in New York, the upgrades—App Hub, integrated coding assistants, Slurm‑based HPC support, and a new extensions framework—aim to close…
AI Adoption Becomes Standard in Hospitality, Survey Finds
The latest Mews Hotelier Survey shows that 98 % of hotels have deployed AI tools across operations, yet 59 % still keep the front‑desk welcome human‑led—a nuanced picture of enterprise AI adoption in the hospitality sector. Mews’ AI Survey Reveals Deepening Integration and Emerging Governance Gaps Mews, the cloud‑based property management platform, released data from a survey…
Augury Unveils Industrial AI Workforce: Role‑Based Agents Powered by Google Gemini and AVEVA
Augury Unveils Industrial AI Workforce: Role‑Based Agents Powered by Google Gemini and AVEVA announced today that its new suite of AI agents will embed machine‑health insights directly into the daily workflows of reliability, maintenance and operations teams, promising a shift from reactive monitoring to proactive, context‑aware automation on the factory floor. What the Industrial AI Workforce Is The Industrial AI Workforce…
Pluralsight Names Aaron Gordon Chief Customer Operations Officer to Accelerate Enterprise AI Upskilling
Pluralsight announced that Aaron Gordon will join the company as Chief Customer Operations Officer, a move aimed at tightening the end‑to‑end experience for enterprise learners and boosting the platform’s role in corporate AI upskilling. Leadership shift with a customer‑first focus Pluralsight, the cloud‑based technology skills platform, confirmed the appointment of Aaron Gordon, a veteran of financial services…
AdAction Introduces Prism: AI‑Driven Offer Decisioning API for Rewarded Monetization
AdAction Introduces Prism: AI‑Driven Offer Decisioning API for Rewarded Monetization – The Denver‑based marketing technology firm unveiled Prism, a GraphQL‑based Offer Decisioning API that applies machine‑learning models to serve hyper‑personalized reward offers across loyalty platforms, Fintech apps, and retail media networks. What Prism Does Prism functions as a decision engine that evaluates a user’s historical…
Boomi and Red Hat Collaborate on Production-Ready Agentic AI
SYDNEY – May 14, 2026 – Boomi, the data activation company, and Red Hat, the world’s leading provider of open source solutions, today announced a strategic collaboration to deliver a single, integrated stack for deploying agentic AI at scale. This collaboration aims to empower organisations with an end-to-end solution to build, govern and orchestrate AI…