DialLink Launches AI-Powered Cloud Phone System for SMBs & Startups

DialLink has introduced an advanced, AI-powered cloud phone system tailored specifically for small and medium-sized businesses (SMBs) and startups. Unlike traditional systems that require additional integrations for AI features, DialLink’s built-in AI voice agents automate routine call handling tasks seamlessly, without the need for extra complexity or separate software systems. This innovative solution offers businesses an efficient and cost-effective way to improve communication while maintaining a professional image. With this new system, SMBs and startups can boost productivity, enhance customer experience, and streamline communication, all within a single, easy-to-use platform. Read More

AI Assistant, AI Automation, AI Cloud, AI Communications, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Customer Experience, Technology and Development

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May 2, 2025

Fresche Solutions Enhances X-Analysis with AI for IT Modernization

Fresche Solutions, a global leader in AI-powered IT modernization, has unveiled the enhanced release of its X-Analysis toolset. This new version leverages the latest advancements in Artificial Intelligence to empower organizations to tackle common challenges in the modernization of legacy applications and the growing talent shortage. The toolset helps businesses streamline their code, data, and user interface modernization efforts, resulting in faster, more impactful results. As IT teams are under increasing pressure to modernize complex applications quickly, X-Analysis provides the necessary tools and insights to simplify the process, reduce risks, and improve operational efficiency across the board. Fresche Solutions continues to deliver cutting-edge solutions that help organizations navigate their digital transformation journeys with confidence. Read More

AI Automation, AI Core Technologies, AI in Business, AI Innovation, Analytics, Artificial Intelligence (AI), Decision Intelligence, Digital Transformation, Edge AI

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May 2, 2025

Mission Launches Cloud Operate for 24/7 AWS Environment Management

Mission, a CDW company and AWS Premier Tier Services and ISV Accelerate Partner, has introduced Mission Cloud Operate, a fully managed service that aims to enhance the uptime, performance, and reliability of AWS environments. Designed to help businesses avoid issues and streamline operations, Cloud Operate combines advanced observability through New Relic One, AI-powered incident correlation, and 24/7 expert alert response. As organizations face increasingly complex cloud environments, engineering teams are often stretched thin, balancing innovation with everyday operational challenges. Mission’s Cloud Operate is crafted to ease this burden, offering a solution that reduces operational overhead, while allowing teams to focus on strategic growth. Read More

AI Automation, AI Cloud, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI)

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May 2, 2025

Kapwork Revolutionizes Factoring with AI-Powered Invoice Automation

Kapwork, an AI platform for factoring, has unveiled significant updates to its Kapwork Verify platform, aimed at revolutionizing the factoring industry with cutting-edge automation and real-time data. The new features—such as an Email Verification Agent and a centralized user interface for real-time invoice tracking—aim to streamline workflows, eliminate fraud risks, and enhance operational efficiency, helping factoring firms scale their operations faster and more securely. Traditional factoring processes have long been plagued by manual tasks, inefficiencies, and significant risks, resulting in billions of dollars lost annually. Kapwork’s AI-driven solutions aim to mitigate these risks, offering transparency, speed, and reduced operational costs. Read More

AI Automation, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Digital Transformation, Edge AI, Edge Computing, Workflow Automation

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April 30, 2025

Kaseya Unveils AI-Powered Innovations at Kaseya Connect 2025

At the Kaseya Connect 2025 conference in Las Vegas, Kaseya, the global leader in AI-powered cybersecurity and IT management software, announced a series of innovations aimed at empowering businesses to scale efficiently and improve service delivery. The event brought together thousands of attendees from around the world, celebrating the global Kaseya customer community and offering a platform for sharing best practices. With 81% of small businesses expressing concern about IT security and operational efficiency, Kaseya has responded by enhancing its flagship platform, Kaseya 365, to provide users with powerful AI-driven tools and solutions. These innovations are designed to tackle today’s rapidly evolving cybersecurity threats while improving overall business operations. Read More

AI Automation, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Cybersecurity

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April 29, 2025

Cisco and ServiceNow Partner to Deliver Enterprise-Scale AI Security and Governance

Cisco and ServiceNow today announced a major strategic partnership designed to help businesses adopt and scale artificial intelligence securely and confidently. By integrating Cisco's AI Defense capabilities with ServiceNow's SecOps and AI governance platform, the collaboration provides a unified solution for managing AI-related risk, compliance, and operational workflows—paving the way for trusted enterprise-wide AI deployment. Read More

AI Automation, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Enterprise AI, Generative AI

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April 29, 2025

Global Cyber Alliance Takes Lead on Public-Interest Cybersecurity at RSA Conference 2025

As global security leaders gather for RSA Conference 2025, the Global Cyber Alliance (GCA) is making a powerful case for cybersecurity as a public good. Through three high-profile sessions, GCA is spotlighting systemic cyber risks, the need for inclusive security strategies, and the critical role of public-private partnerships in safeguarding digital infrastructure. Led by Kayle Giroud, Director of Common Good Initiatives at GCA, the organization is putting the spotlight on overlooked challenges and actionable solutions that extend beyond traditional enterprise defense. Read More

AI Automation, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Cybersecurity, Security and Risk Management

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April 25, 2025

Amplifier Security and Jamf Partner to Automate User Security for Mac

Amplifier Security, the industry’s first Autonomous User Security platform, has announced a groundbreaking partnership with Jamf, a leading platform for managing and securing Apple devices. This new collaboration will help businesses enhance their user security and improve the employee experience by automating Jamf compliance using AI-powered user engagement. As endpoint hygiene becomes an increasingly difficult task for IT teams, particularly those managing large Mac fleets, Jamf has been simplifying compliance and configuration. However, getting users to actively participate in security actions has been a significant challenge. Amplifier addresses this by incorporating AI-powered automation into Jamf Smart Groups, which engage users directly to handle patching, updates, and unapproved software removal without interrupting their workflow. Read More

AI Automation, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Customer Experience, Enterprise AI, Generative AI, Security, Workflow Automation

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April 25, 2025

Redis and UiPath Enhance Agentic Automation with Advanced Memory Solutions

Redis, the world’s fastest data platform, and UiPath, a leader in enterprise automation and AI software, have expanded their collaboration to deliver enhanced agentic automation solutions for businesses worldwide. Through this extended partnership, both companies aim to leverage advanced technologies to create more efficient, intelligent workflows that emulate human decision-making and problem-solving capabilities. With Redis powering UiPath’s Automation Suite, including the UiPath Orchestrator’s high-availability add-on (HAA), the collaboration has already resulted in over 1,000 enterprise-grade deployments that provide a faster, more reliable user experience for customers. Now, with the addition of Redis’ vector database, semantic caching, and semantic routing, the companies are poised to bring new innovations to the agentic AI space, enabling enterprises to improve the performance and contextual understanding of their automation solutions. Read More

AI Automation, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Data Management, Decision Making, Enterprise AI, Generative AI, Large Language Models, Workflow Automation

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