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AI Core Technologies
Cisco Report: Agentic AI to Dominate Customer Experience by 2027
Cisco has released a landmark global report titled “The Race to an Agentic Future: How Agentic AI Will Transform Customer Experience,” outlining how agentic AI is set to become the new foundation for B2B technology support and services. Based on insights from nearly 8,000 business and technical decision-makers across 30 countries, the findings highlight a transformative shift—one where AI-powered agents play a dominant role in how companies engage with their tech vendors. Read More
Concentric AI Names Lane Sullivan Chief Information Security & Strategy Officer
Concentric AI today announced the appointment of Lane Sullivan as its new Chief Information Security and Strategy Officer. In this key role, Mr. Sullivan will lead the company’s cybersecurity program and shape strategic initiatives to align with evolving business security needs. He is dedicated to maintaining Concentric AI’s robust security posture while driving innovative approaches to safeguard sensitive data within complex digital ecosystems. Read More
i10X.ai Launches All-in-One AI Platform Unifying Top Models and Tools
i10X.ai, a new AI-powered productivity platform, has officially launched to bring the best of AI into a single seamless workspace designed for individuals and teams. The platform consolidates top large language models — including ChatGPT, Claude, Perplexity, and Gemini — under one subscription, along with over 500 curated AI tools spanning image generation, document drafting, marketing automation, and more. Read More
CGM AMBI Wins “Best AI-Assisted Software Solution” at MedTech Breakthrough Awards
CompuGroup Medical US (CGM), a leading provider of innovative healthcare IT solutions and revenue cycle management, proudly announces that its CGM AMBI Ambient AI Solution has been selected as the “Best AI-Assisted Software Solution” in the 9th annual MedTech Breakthrough Awards program. CGM AMBI revolutionizes clinical documentation by transcribing entire patient encounters and extracting actionable insights to improve provider efficiency and patient care. The solution “listens to” and interprets conversations among doctors, patients, staff, and family members, allowing providers to focus more on the patient rather than paperwork. Read More
iRAYPLE Showcases AI-Powered Robotics & Machine Vision at Leading Asia Exhibitions
From April to May 2025, iRAYPLE participated in two of Asia’s premier industrial events—KOREA MAT 2025 in South Korea and METALTECH & AUTOMEX 2025 in Malaysia—where it presented its latest innovations in autonomous mobile robots (AMRs) and AI-enhanced machine vision solutions. Powered by Intel processors, iRAYPLE’s mobile robots deliver exceptional performance, stability, and responsiveness across diverse industrial applications. Leveraging Intel’s computing power, these AMRs efficiently handle high-speed, high-precision logistics in smart factories and automated warehouses. Read More
SOAX Acquires Rampage Proxies to Boost AI-Ready Web Data Infrastructure
SOAX, a leading provider of intelligent web data collection products, today announced the acquisition of Rampage Proxies, a pioneer in multivendor proxy management and smart routing technology. This strategic integration expands SOAX’s proxy and scraping infrastructure to better serve AI-focused organisations demanding scalable, enterprise-grade web data tools. Read More
Damovo and Zoom Partner to Deliver AI-Enhanced UC & Contact Center Solutions
Damovo, a trusted specialist in unified communications (UC) and network integration with over 30 years of experience, and Zoom, a leading innovator in UC, contact center (CC), and modern workplace technology, today announced a strategic partnership. The collaboration aims to empower organisations across the region to turn workforce challenges into opportunities, unlocking new levels of efficiency and collaboration through deeply integrated, AI-enhanced communication solutions. This partnership combines Damovo’s longstanding integration and managed services expertise with Zoom’s cutting-edge technology portfolio. Together, they provide organisations with modernised UC solutions, next-generation contact center capabilities, and intelligent meeting room setups that enable seamless collaboration for hybrid teams. Read More
HelloGard Robotics Launches HelloGard Intelligence AI for Fleet Management
HelloGard Robotics proudly announces the launch of HelloGard Intelligence, a groundbreaking AI platform that consolidates management of diverse robot fleets into a single, streamlined interface. Designed for businesses operating multi-brand robot fleets, HelloGard Intelligence offers real-time monitoring, remote mapping, data integration, preventative maintenance, and centralized control — all from one command center. Read More
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