AI-Powered Market Evolution: The Future of the Global Chatbot Industry
The global chatbot market is projected to expand by USD 9.6 billion between 2025 and 2029, growing at a CAGR of 42.9%, according to Technavio. The surge in AI adoption, particularly Generative AI and Natural Language Processing (NLP), is driving chatbot innovation across industries such as IT & ITeS, Telecom, Healthcare, and Financial Services. However, challenges such as lack of awareness, security concerns, and standardization issues continue to impact the market’s full potential.
