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AI Communications
AI With a Human Touch: inTouch Brings Daily Conversational Companion for Seniors to North America
After a successful launch in Europe, inTouch has officially arrived in North America, offering a daily AI-driven phone companion designed to support older adults through regular, meaningful conversations. The service aims to reduce loneliness, support cognitive health, and ease the emotional burden on busy caregivers caught in the “sandwich generation” between raising kids and caring for aging parents. Read More
Pearson Expands AI Learning Portfolio to Bridge Widening Skills Gap Amid Agentic AI Boom
The lifelong learning giant announced a major expansion of its AI learning content portfolio, targeting K–12, higher education, professionals, and enterprise learners alike. The update comes on the heels of Pearson’s fast-growing Generative AI Foundations Certification, which has seen monthly double-digit growth since launching in October 2024. Read More
Infinitus Expands Salesforce Partnership to Bring Voice AI Agents Deeper Into Healthcare Workflows
Infinitus Systems, the voice AI platform behind more than 100 million minutes of healthcare conversations, just leveled up its partnership with Salesforce. The expanded collaboration integrates Infinitus’s purpose-built AI voice agents directly into Salesforce Health Cloud and Life Sciences Cloud via MuleSoft and Agentforce—giving healthcare organizations a smarter way to handle one of their biggest pain points: administrative phone work. Read More
Building a Generative AI roadmap? Don’t overlook these key implementation gaps
For any competitive business today, generative AI is a board-level priority for the year ahead – and it’s easy to see why. When implemented strategically and thoughtfully, generative AI enables many benefits: higher velocity of innovation, cost reductions, elevated workforce productivity, and enhanced customer experiences – to name a few. These are key advantages that will keep a business competitive and resilient in today’s economic landscape. Read More
Nurix.ai Launches NuPlay: Voice AI Platform That Automates 80% of Customer Inquiries
In the race to modernize enterprise customer engagement, Nurix.ai has rolled out NuPlay, a voice-first AI platform that aims to deliver truly human-like conversations—without the human overhead. Designed to integrate across enterprise systems and take decisive action, NuPlay promises to automate over 80% of customer inquiries while slashing support costs by more than 65%. Read More
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