AI Automation

Gleen AI, a pioneer in AI-driven customer experience solutions, has officially rebranded as Alhena AI. This change marks a significant evolution from being a simple cost-saving chatbot to becoming an omnichannel AI platform that drives profitability for online retailers. Alhena AI now offers a comprehensive suite of AI-powered tools designed to enhance customer experiences, from browsing to post-purchase support, for eCommerce businesses.

Canary Technologies, a leader in the hospitality industry, has unveiled its AI Voice platform, designed to redefine hotel guest communication and streamline operations. With the new suite of AI-powered assistants, hotels can now handle guest calls, improve booking efficiency, and elevate the overall guest experience. The platform is tailored to address the unique challenges faced by hospitality providers, making it an essential tool for modern hotels.

Liftr Insights has published a groundbreaking article shedding light on the vast, often overlooked landscape of AI models beyond the popular ones like OpenAI and DeepSeek. The data reveals that there are over a million different AI models, with OpenAI and DeepSeek comprising just a small portion of the total picture. This article highlights key insights about the AI model ecosystem, including market dynamics and geopolitical influences.

Quantinuum has unveiled its groundbreaking Generative Quantum AI framework (Gen QAI), harnessing quantum-generated data to transform commercial applications in fields like medicine development, predictive modeling of financial markets, and optimization of global logistics and supply chains. This innovation promises to unlock solutions to challenges that classical computing systems cannot address.

Sopra Steria Next, the consultancy division of the Sopra Steria Group, has released the second edition of its study on the global generative AI market. The study, titled “Generative AI – From Exploration to Impact,” explores the dynamics of the generative AI market, the challenges organizations face, and the opportunities they can leverage to maximize the value of generative AI.

Presidio, a leading technology services and solutions provider, has announced the launch of its Private AI Accelerator, a next-generation AI solution designed to create secure, scalable, and customizable on-premises AI platforms. Powered by NVIDIA AI and accelerated computing, the platform offers a variety of initial capabilities including personalized chat, image processing, content drafting, large language model (LLM)-powered agents, and document synthesis.

insightsoftware, a leader in providing comprehensive solutions for the Office of the CFO, has launched Jet Reports Online, a cutting-edge reporting solution designed to offer Microsoft Dynamics 365 Business Central users unmatched ease, flexibility, and accuracy. This new online deployment introduces AI capabilities, cloud functionality, and Microsoft Excel Online integration, making it the next generation of financial reporting with smarter insights and enhanced adaptability.

InFlux Technologies (Flux), a leader in decentralized cloud infrastructure and AI, has introduced FluxINTEL, a cutting-edge document intelligence engine. Designed to revolutionize how businesses handle critical data, FluxINTEL uses advanced AI models and natural language processing (NLP) to automate time-consuming document-related tasks, resulting in faster workflows and smarter decision-making.

Quick Custom Intelligence (QCI) is redefining data exploration and visualization in the casino industry with the launch of QCI Heatmap—an advanced contour heatmapping tool. This tool modernizes traditional data visualization methods by integrating cutting-edge graphics processing, machine learning, and QCI’s proprietary technology.