Gladly’s Human-First AI to Star on Public TV, Redefining Customer Service

Gladly’s Human-First AI to Star on Public TV, Redefining Customer Service

Gladly, the customer experience platform powered by Customer AI, will be featured in an upcoming episode of All Access with Andy Garcia on Public Television. The segment examines why so many AI-driven service experiences leave customers frustrated—and how Gladly is taking a radically different approach.

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Gain AI Emerges from Stealth with $12M Seed to Bring AI Employees to Procurement

Gain AI Emerges from Stealth with $12M Seed to Bring AI Employees to Procurement

Gain, a deeptech startup building AI Employees for hire, has stepped out of stealth mode with a $12 million seed round led by The Garage, alongside BlueRed Partners and Bazan Group. The startup aims to revolutionize procurement by deploying autonomous AI workers capable of managing the full lifecycle of procurement and operational workflows—from category strategy and sourcing to contract execution, transaction processing, and exception management.

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Hong Kong Startup Ask.Legal Launches AI Legal Assistant for SMEs and Lawyers

Hong Kong Startup Ask.Legal Launches AI Legal Assistant for SMEs and Lawyers

In an industry dominated by billion-dollar legaltech ventures, Ask.Legal, developed by Hong Kong startup DocPro Limited, is proving that powerful AI can be built lean. The platform offers a secure, cost-efficient AI legal assistant designed to save lawyers and SMEs hours of research while delivering citation-backed, Hong Kong-specific legal insights.

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Asana Launches AI Teammates to Bring Context-Aware Collaboration to Enterprise Workflows

Asana Launches AI Teammates to Bring Context-Aware Collaboration to Enterprise Workflows

Asana, Inc. (NYSE: ASAN), a leader in work management platforms, announced AI Teammates, a new class of collaborative agents designed to understand the context of organizational workflows and assist teams across multiple functions. Unlike autonomous agents, which fail at 70% of basic tasks due to lack of context, AI Teammates are built to learn, adapt, and collaborate with humans using Asana’s Work Graph® data model.

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Kantata Launches AI Resourcing Agent to Optimize Professional Services Delivery

Kantata Launches AI Resourcing Agent to Optimize Professional Services Delivery

Kantata, a global leader in professional services automation (PSA) solutions, announced the launch of its Resourcing Agent, an AI-powered tool designed to identify and address resource risks before they escalate. The new agent is part of Kantata’s growing ecosystem of intelligent AI agents, following the earlier Project Agent, and is immediately available to all Kantata OX customers.

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Obsidian Security Launches AI Agent Defense to Protect SaaS Environments

Obsidian Security Launches AI Agent Defense to Protect SaaS Environments

Obsidian Security, a leader in SaaS security, is unveiling SaaS AI agent defense, a first-of-its-kind solution aimed at controlling how autonomous AI agents access corporate SaaS applications. As enterprises rapidly adopt AI agents—ranging from Microsoft Copilot Studio to ChatGPT Enterprise—security gaps in SaaS environments have become a prime target for cyberattacks.

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GrubMarket Launches Reporting AI Agent to Automate Food Supply Chain Insights

GrubMarket Launches Reporting AI Agent to Automate Food Supply Chain Insights

GrubMarket, a leading AI-powered food supply chain technology enabler, has released its latest AI agent: the Reporting AI Agent, the third in its GrubAssist AI platform following the AI Orders Agent and Inventory Management AI Agent. Designed specifically for food wholesalers and distributors, the Reporting AI Agent automates business reporting, turning raw ERP data into actionable insights without manual queries or custom reporting overhead.

Read More: GrubMarket Launches Reporting AI Agent to Automate Food Supply Chain Insights

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