CareCloud, Inc., a leading provider of healthcare technology and generative AI solutions, today announced the official launch of its AI Center of Excellence (AI CoE) — a transformative initiative designed to deliver domain-specific artificial intelligence tailored for the unique demands of the healthcare industry. With an inaugural team of more than 50 AI engineers, data scientists, and healthcare domain experts, the AI CoE began operations earlier this month and represents a bold step toward integrating next-generation intelligence into every facet of CareCloud’s clinical and financial technology platforms.
“The AI Center of Excellence reflects our long-term vision to lead in healthcare transformation,” said Hadi Chaudhry, Co-CEO of CareCloud. “By leveraging 25 years of rich clinical and financial data, we are building proprietary AI that empowers providers to deliver care faster, smarter, and more efficiently.”
Strategic Focus Areas of CareCloud’s AI CoE:
- Proprietary AI Models for Healthcare: Tailored for clinical workflows, revenue cycle management (RCM), and decision support systems.
- End-to-End Automation: From clinical documentation to prior authorizations, boosting productivity and compliance.
- Predictive & Preventive Intelligence: Anticipating denial risks, patient payment likelihood, and operational bottlenecks before they occur.
- Smarter Patient & Provider Experiences: AI-driven personalization to enhance engagement, scheduling, and satisfaction.
- Embedded AI Across Platforms: Native integration into CareCloud’s EHR, RCM, and digital health suites for real-time, scalable impact.
Global Scale Meets Local Expertise
Operating under a dual-shore model, the AI CoE blends global engineering efficiency with U.S.-based healthcare insights. CareCloud plans to scale the team to 500 AI professionals by Q4 2025, positioning it as one of the largest dedicated healthcare AI initiatives globally.
“RCM companies without AI capabilities are being left behind,” said Stephen Snyder, Co-CEO of CareCloud. “We’re not just responding to the market shift — we are driving it.”
Accelerating Innovation While Reducing Costs
Fully self-funded and built on CareCloud’s strong cash flows and global delivery model, the AI CoE is optimized for cost-effective innovation. This positions CareCloud to outperform U.S.-based competitors on both capability and cost while delivering enterprise-grade, HIPAA-compliant solutions.
With AI now essential to driving healthcare outcomes and efficiency, CareCloud’s AI CoE marks a turning point in the digital health transformation, establishing the company as a vanguard in operational excellence, patient-centric care, and intelligent automation.
About CareCloud
CareCloud is a trusted partner to thousands of providers across the U.S., delivering modern technology solutions for EHR, practice management, revenue cycle, and patient experience. With a bold strategy focused on AI-driven transformation, CareCloud is redefining what’s possible in healthcare innovation.
