At the Enterprise Connect Conference & Expo, Bandwidth Inc. is demonstrating how AI-driven, software-powered cloud communications help enterprise IT leaders simplify complexity, enhance security, and deliver superior customer and employee experiences. With advancements in AI, fraud prevention, and cloud migrations, Bandwidth is leading the way in helping global enterprises modernize their communications infrastructure and maximize ROI.
Innovations Showcased at Enterprise Connect
1. Bandwidth Maestro™ – The AI-Ready Communications Platform
- A Best of Enterprise Connect-winning solution that supports bring-your-own-carrier (BYOC) integrations for unparalleled flexibility.
- Enables enterprises to seamlessly integrate voice AI, automate workflows, and optimize call routing.
2. AIBridge – AI-Powered Customer Experience
- A solution that accelerates AI adoption by integrating pre-built or custom AI applications into enterprise communications.
- Facilitates the development of AI-driven customer experiences without complex infrastructure changes.
3. The Universal Platform – Centralized Control and Automation
- Enhances enterprise onboarding speed and compliance with automated workflow management and localized regulatory support.
- Provides a single-platform experience for API-driven communication solutions.
4. Visual Builder via Maestro – No-Code Call Flow Automation
- Empowers enterprises to design, customize, and deploy call flows with a simple drag-and-drop interface.
- Reduces IT overhead while enabling sophisticated communication orchestration.
5. AI-Powered Voice Authentication and Call Verification
- Leverages machine learning to detect and prevent fraud, ensuring secure and trusted customer interactions.
- Automates fraud detection while improving customer confidence.
6. Bandwidth Voice & Messaging Insights & Alerts
- Real-time analytics tools for monitoring call quality, message delivery, and customer engagement.
- Helps enterprises make data-driven decisions to optimize communications.
Bandwidth Thought Leaders at Enterprise Connect
Beyond product demonstrations, Bandwidth executives will participate in multiple panels and expo hall discussions on the latest trends and challenges in enterprise communications:
- March 18 at 8:45 AM – Lauren Brockman on “Is There a Case for a UC/Contact Center On-Prem or Private Cloud Strategy?”
- March 18 at 2:00 PM (Expo Hall) – Sarah Delphey & Marissa Brinkman on “Mythbusting: How to Fix Improper Spam Call Labels”
- March 18 at 5:15 PM (Expo Hall) – Travis Hinton on “Modernizing Enterprise Communications”
- March 19 at 9:00 AM – John Bell on “Programmable Communications for Business Continuity and Digital Transformation”
- March 19 at 9:00 AM – Robin Erkkila on “Best Practices for Implementing NG911”
- March 20 at 9:00 AM – Sarah Delphey on “Building Trust in Outbound Calling Systems”
As enterprises navigate evolving communication challenges, Bandwidth continues to lead with AI-driven, cloud-based solutions that enhance security, flexibility, and automation. From fraud prevention to seamless AI integrations, Bandwidth is redefining how businesses approach enterprise communications, delivering future-ready solutions for an increasingly digital world.
