GITEX AI ASIA 2026 Returns to Singapore on 9–10 April

GITEX AI ASIA, Asia’s Largest and Most Global Tech, Startup & Digital Investments Event, returns to Marina Bay Sands, Singapore, on 9–10 April 2026. The event will bring together 23,000+ tech leaders and decision-makers, 550+ enterprises and startups, 250+ investors, and participants from over 110 countries. Featuring co-located platforms including AI EVERYTHING SINGAPORE, STARTUPS NORTH... Read More

Events Snippets

Event Snippets

Copilot Cowork Could Expose Marketing Ops Gaps

March 17, 2026

Copilot CoWork: The AI Tool That May Expose Marketing’s Operational Gaps

The launch of Copilot Cowork inside Microsoft 365 shows how quickly AI is moving deeper into the tools where marketing resides. When AI can assemble research or prepare launch materials directly inside documents and spreadsheets, a lot of the operational work around campaign planning becomes compressed. “The more interesting implication is what happens when those... Read More

AI Automation, Artificial Intelligence (AI)

Guest Column

Why AI Customer Support Still Needs Humans

March 17, 2026

Chief Technology Officer Driving CX Assurance and AI Innovation

From the survey results, the number one reason customers ghost brands is not being able to reach a human agent. Why do you think it still matters so much even as AI gets more advanced? Customers want confidence that their problem will actually get solved. A human agent represents that safety net. The data shows that 71%... Read More

AI Automation, Customer Experience

Interviews