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Genesys Puts Sustainability on the Frontline of AI Growth in 2025

TechEdge AIAugust 7, 2025August 7, 202503 mins

In its newly released Fiscal Year 2025 Sustainability Report (Feb 1, 2024–Jan 31, 2025), Genesys—known for its AI-powered customer experience platform—showcased a sharp focus on responsible innovation, carbon neutrality, and long-term climate goals. The report outlines how the company navigated the growing energy demands of AI development while keeping its cloud operations carbon neutral—a feat that’s increasingly rare as large language models (LLMs) become more power-hungry.

Rethinking Refurbished Tech: Nancy Powell on IT & ESG

TechEdge AIAugust 7, 2025August 7, 202505 mins

1. What are some of the biggest misconceptions around using refurbished PCs in professional environments, especially for security-conscious industries? A frequent misconception is that refurbished PCs are inherently less secure or reliable than brand-new devices. When sourced from trusted manufacturers like HP, refurbished systems undergo rigorous testing, sanitisation, and re-certification processes to meet the same…

GenAI Provides Update on Management Cease Trade Order and Filing Delays

TechEdge AIAugust 6, 2025August 6, 202502 mins

Generative AI Solutions Corp. GenAI has issued an update regarding its Management Cease Trade Order (MCTO), originally granted by the British Columbia Securities Commission (BCSC) under National Policy 12-203.

How Shopify’s Sidekick is Powering Smarter Commerce in 2025

TechEdge AIAugust 6, 2025August 14, 202505 mins

1. What inspired the addition of multi-step reasoning, and how does it differ from the assistant’s earlier capabilities? Our merchants often deal with challenges that aren’t solved by looking at a single data point. A dip in sales, for example, can stem from inventory bottlenecks, an underserved segment, and shifting demand signals, all at once. We…

Trend Micro Reinvents Proactive Security with Digital Twin Technology

TechEdge AIAugust 5, 2025August 5, 202503 mins

Trend Micro has rolled out what it’s calling a “groundbreaking” cyber resilience model—one that uses Digital Twin simulations and agentic AI to flip enterprise security from reactive to predictive. The new system allows organizations to test their defenses in a safe, constantly updated replica of their infrastructure before real threats strike.

Real-Time Data & AI: Andrew Foo on Streaming, Governance & Scalable Infrastructure

TechEdge AIAugust 5, 2025August 5, 202508 mins

1. What are the biggest challenges organisations face in achieving real-time data interoperability, and how can they overcome them? One major challenge in achieving interoperability is a world of constantly changing data formats and APIs. Batch-based systems introduce latency and tight coupling. Streaming platforms like Apache Kafka shift teams toward an event-driven architecture, where components exchange…

Akka CEO on Architecting Agentic, Scalable Distributed Systems

TechEdge AIJuly 29, 2025July 29, 202506 mins

1. Can you explain how the introduction of self-managed Akka nodes changes the way organizations can architect their distributed systems?Tyler: Fundamentally, self-managed Akka nodes means that enterprises can gain all the traditional benefits of Akka – scalability, elasticity, availability – on any cloud infrastructure. By decoupling the runtime from the platform, self-managed Akka nodes shift…

Agentic AI vs. Automation: Why Australian Businesses Must Know the Difference

Agentic AI Is More than Marketing Buzz

TechEdge AIJuly 28, 2025July 30, 202506 mins

Australia has seen its fair share of tech hype including AI-powered tools that are little more than chatbots following a basic script. There’s nothing groundbreaking in old-school automation dressed up in fancy words. Now, agentic artificial intelligence (AI), an emerging disruptor that can think, adapt, and tackle dynamic, unpredictable problems with limited human oversight, is…

Why combining KPIs with AI leads to continuous business improvement

TechEdge AIJuly 24, 2025July 28, 202506 mins

Key performance indicators (KPIs) have been a useful business tool for a long time, but today they have an even more powerful, strategic lever: AI. KPIs have traditionally been used to track and measure progress towards specific objectives and it’s not uncommon for such KPIs to only be reviewed at the end of a particular…

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BDO Wins Microsoft’s 2026 Data Security and Governance Award

Webflow Brings Website Management Into Microsoft Copilot

Syntys Breaks Ground on 20MW AI Data Center in Qatar

OnePlan Connects Portfolio Management to AI Assistants

Cohesity Expands Microsoft Data Protection and AI Integration

SuperX to Debut AI Infrastructure Platform at SC26

Rafay and Fortanix Bring Confidential AI to Kubernetes

BCG Finds Banks Lag on AI Agent Governance and Controls

TechEdge AI

Genesys Puts Sustainability on the Frontline of AI Growth in 2025

Rethinking Refurbished Tech: Nancy Powell on IT & ESG

GenAI Provides Update on Management Cease Trade Order and Filing Delays

How Shopify’s Sidekick is Powering Smarter Commerce in 2025

Trend Micro Reinvents Proactive Security with Digital Twin Technology

Real-Time Data & AI: Andrew Foo on Streaming, Governance & Scalable Infrastructure

Akka CEO on Architecting Agentic, Scalable Distributed Systems

Agentic AI Is More than Marketing Buzz

Why combining KPIs with AI leads to continuous business improvement

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