Gartner Predicts at Least 80% of Governments Will Deploy AI Agents To Automate Routine Decision-Making by 2028
STAMFORD, Conn., March 17, 2026 — At least 80% of governments will deploy AI agents to automate routine decision-making, enhancing efficiency and service delivery by 2028, according to Gartner, Inc. a business and technology insights company. “Government CIOs are under growing pressure to embed AI into decision-making capabilities rapidly and responsibly,” said Daniel Nieto, Sr. Director Analyst at Gartner. “The…
