For many organizations, the difficult part of adopting artificial intelligence is no longer finding an AI tool. It is getting employees and managers to use those tools consistently, responsibly and with enough judgment to produce meaningful business results. McLean & Company is addressing that problem with a new Human-Centric AI Program, a workforce capability-building initiative…
Independent insurance agencies are under pressure to serve increasingly complex Medicare and life insurance needs while managing lead generation, quoting, enrollment and ongoing client relationships. Integrity is betting that artificial intelligence can reduce some of that operational burden without removing agents from the process. The insurance distributor has partnered with Mosaic Health and Life Insurance…
Enterprise AI adoption has reached a point where buying models and launching pilots are no longer the hardest parts of transformation. The bigger challenge is increasingly whether senior executives understand enough about AI to make informed decisions about where it should be deployed, how work should change and who should be accountable for the results….
Robot vacuums have spent years getting better at mapping rooms, avoiding obstacles and emptying themselves. The harder problem has been what happens after the machine starts mopping: keeping the cleaning surface clean enough to avoid simply redistributing dirt. Narwal is betting that continuous mop cleaning is the next battleground. The company is extending its FlowWash…
Carbon accounting is becoming less of a spreadsheet exercise and more of an enterprise data problem. TPIsoftware is putting AI into that workflow with GreenSwift, its carbon management platform, which Ho-Team Construction has used to collect, calculate and report greenhouse-gas emissions in a process that has now received third-party verification from Bureau Veritas. The development…
Comcast Technology Solutions is betting that the next phase of media AI will be less about standalone tools and more about embedding intelligence directly into the systems that process, distribute and monetize video. Ahead of IBC 2026, the company unveiled a suite of AI-powered workflow applications covering localization, vertical video, metadata, quality control, ad insertion…
AI-powered agent assist has largely focused on helping customer-service representatives listen, search and respond faster. Quiq is taking the concept a step further with Voice Assist, a new capability that brings its AI Assistants into live voice conversations and allows the system to not only recommend the next action but execute certain customer-facing tasks while…
AI systems are getting increasingly capable at generating research ideas, writing experimental code and interpreting results. The harder problem is deciding whether those ideas actually work. EvoMap is tackling that gap with AutoResearch, an open-source research infrastructure project that allows AI agents to move from hypothesis to executable experiment, evaluate the evidence and use the…
Sales training has long had a practice problem: learning a technique in a course is very different from successfully using it with a real customer. Richardson Sales Performance is addressing that gap by adding AI Roleplay, powered by Hyperbound, to its Accelerate Prism platform, giving sellers a way to rehearse high-stakes conversations, receive immediate feedback…
