PR Newswire

Intermedia Launches AI Agent Assist for Real-Time Contact Center Support

Intermedia Launches AI Agent Assist for Real-Time Contact Center Support

Intermedia Cloud Communications, a global leader in AI-powered cloud communications and customer engagement, has announced the launch of AI Agent Assist, a transformative feature within the Intermedia Intelligent Contact Center. Designed to empower agents before, during, and after customer interactions, AI Agent Assist delivers real-time insights, sentiment analysis, and workflow automation—helping businesses elevate service quality and optimize contact center operations without replacing the human element. This latest innovation underscores Intermedia’s mission to help organizations embrace AI at their own pace—enhancing agent performance and customer satisfaction simultaneously.

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Anecdotes Launches AI Agents to Modernize GRC Automation

Anecdotes Launches AI Agents to Modernize GRC Automation

Anecdotes, the leading data-driven governance, risk, and compliance (GRC) automation platform, has unveiled a new line of AI agents designed specifically to tackle the operational complexities of modern GRC. These are among the first AI agents tailored for enterprise-grade GRC, and they seamlessly integrate with Google Cloud infrastructure to deliver real-time policy enforcement, actionable insights, and operational scalability. The first in the series, Policy Guardian, serves as a real-time policy compliance enforcer—monitoring, validating, and alerting on implementation gaps to ensure organizational policies are continuously reflected in operational systems.

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Onix Unveils Wingspan: AI Platform to Accelerate Data-to-AI ROI

Onix Unveils Wingspan: AI Platform to Accelerate Data-to-AI ROI

Onix, a leader in cloud, data, and AI-driven transformation, has officially launched Wingspan, the industry’s first multi-capability agentic AI platform. Debuted at Google Cloud Next ’25, Wingspan is engineered to fast-track enterprise data-to-AI transformation, combining advanced data modernization tools with autonomous, context-aware AI agents to deliver 2–3X faster adoption of AI use cases—and tangible ROI.

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Globant Partners with Google Cloud to Deliver Scalable AI Solutions

Globant Partners with Google Cloud to Deliver Scalable AI Solutions

Globant (NYSE: GLOB), a digital-native company renowned for delivering innovative technology solutions, has announced a Strategic Partner Agreement with Google Cloud. This collaboration aims to unlock new business value by combining Globant’s AI expertise with the scalability and efficiency of Google Cloud technologies—targeting enterprise transformation across multiple sectors including Media & Entertainment, Retail, Healthcare, and Finance & Banking.

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mabl’s 2025 DevOps Report Reveals AI’s Impact on Testing Velocity

mabl’s 2025 DevOps Report Reveals AI’s Impact on Testing Velocity

mabl, the AI-powered test automation leader, has released its 6th annual Testing in DevOps Report, offering an in-depth look into the evolving dynamics of quality assurance and testing in modern software development. The 2025 edition underscores a key industry trend: AI is accelerating release cycles and transforming QA—but not without new challenges.

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CUJO AI Acquires Domos to Redefine Home Network Intelligence

CUJO AI Acquires Domos to Redefine Home Network Intelligence

CUJO AI, a global leader in device intelligence and network security, has announced the strategic acquisition of Domos, a pioneer in application outcome analytics and Network APIs. This move is poised to transform how network service providers (NSPs) deliver optimized connectivity, focusing on real-world performance rather than abstract technical metrics. With users increasingly reliant on seamless digital experiences—whether for gaming, streaming, or video conferencing—the integration of Domos’ application-level insights with CUJO AI’s device intelligence brings a new era of actionable, outcome-based network management.

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Netwrix Enables AI-Powered Security Insights with MCP Integration

Netwrix Enables AI-Powered Security Insights with MCP Integration

The convergence of AI and cybersecurity is accelerating and Netwrix is leading the charge. The company has launched a free, open-source Model Context Protocol (MCP) server integration for Netwrix Access Analyzer, bringing natural language querying and AI assistant compatibility to security operations. This integration enables cybersecurity teams to query Access Analyzer’s powerful data insights using conversational AI tools like Claude Desktop and Microsoft Copilot—no dashboards, no custom queries, just simple, intuitive interaction. As organizations grapple with sprawling data environments and rising identity-based threats, this move significantly lowers the barrier to extracting timely, actionable insights.

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Google & Sphere Reinvent The Wizard of Oz with Generative AI

Google & Sphere Reinvent The Wizard of Oz with Generative AI

In a landmark collaboration, Google and Sphere Entertainment Co. have joined forces to revolutionize cinematic storytelling with The Wizard of Oz at Sphere, an immersive experience set to debut in Las Vegas on August 28, 2025. This next-generation production combines generative AI, visual effects, and immersive audio-visual engineering to transform a classic piece of film history into a 21st-century spectacle. Nearly nine decades after the original Wizard of Oz introduced audiences to Technicolor, this reimagined version leverages Google’s cutting-edge AI models—Gemini, Veo 2, and Imagen 3—along with Sphere’s massive 16K resolution display, to bring the story to life in ways never before possible.

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Clarivate Expands Academic AI Platform with Agentic AI Capabilities

Clarivate Expands Academic AI Platform with Agentic AI Capabilities

Clarivate, a global leader in transformative intelligence, has announced a major expansion of its Academic AI Platform, introducing AI Agents and a forthcoming Agent Builder toolset. Starting April 2025, these innovations will empower institutions to accelerate productivity, improve academic workflows, and integrate intelligent agents into the digital environments that researchers, students, and administrators already use. This expansion positions Clarivate at the forefront of agentic AI—a leap beyond generative AI—offering academic institutions the ability to automate and orchestrate complex, multi-step processes through collaborative, intelligent agents.

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