Blueshift, a leader in AI-powered customer engagement, has introduced Customer AI Agents, a new feature within its Customer AI Suite. These agents enable marketing teams to run 10X more personalization experiments through automated AI decision-making. The agents aim to simplify and optimize marketing campaigns, driving better customer engagement and conversion outcomes at scale.
Fujitsu has partnered with Macquarie University to make faster, more accurate AI models accessible to students globally. This collaboration will offer university-developed AI micro-credentials through Macquarie’s online learning platforms, including LinkedIn Learning and Udemy. Students, researchers, and industry professionals will gain valuable skills in automated machine learning (AutoML) using Fujitsu’s proprietary technology.
Akto has unveiled Agentic API Security Experts, a revolutionary solution designed to provide continuous, autonomous API security. Built specifically for modern application security (AppSec) teams struggling to keep up with the growing number of APIs and evolving threats, this innovation uses AI agents to proactively protect APIs, discover vulnerabilities, and ensure critical endpoints remain secure.
Reply, a global leader in systems integration and consulting, has announced a multi-year strategic collaboration with Amazon Web Services (AWS) to fast-track innovation in Generative Artificial Intelligence (GenAI). This partnership aims to help businesses globally harness AI’s power by integrating AWS’s advanced cloud infrastructure with Reply’s AI-driven capabilities, creating solutions to enhance efficiency and productivity across various industries.
Carnegie Mellon University (CMU), a leader in artificial intelligence (AI) research, has partnered with Google Public Sector to elevate its high-performance computing capacity. This collaboration introduces a large-scale cloud-based GPU cluster, empowering CMU’s world-class researchers to make groundbreaking advances in AI, both for scientific discovery and commercial applications.
Cognizant has partnered with ServiceNow to launch an AI-powered dispute management solution designed for mid-market banks in North America. This Business Process as a Service (BPaaS) offering streamlines the dispute resolution process, enhances customer satisfaction, and helps banks reduce chargeback losses while ensuring regulatory compliance. With fragmented systems, operational inefficiencies, and high customer dissatisfaction, mid-market banks face significant challenges in dispute resolution. Cognizant’s AI-driven solution integrates ServiceNow’s dispute management technology with advanced automation, analytics, and multi-channel intake, ensuring faster, more efficient resolutions with minimal manual intervention.
IBM continues to evolve its as-a-service offerings, introducing IBM Storage Ceph as a Service to complement its IBM Power Virtual Server solutions. As businesses increasingly seek scalable, cloud-like experiences for on-premises infrastructure, IBM aims to bridge the gap between cloud and on-premise environments with flexible consumption models, reduced IT costs, and improved disaster recovery solutions. A recent IDC study forecasts that by 2028, 80% of IT buyers will prioritize as-a-service consumption models to optimize IT spending, operational efficiency, and sustainability. IBM’s latest move aligns with this shift, helping enterprises modernize storage and compute architectures without the burden of complex infrastructure management.
Freepik, a pioneer in AI-powered creative design tools, is bringing Upscale Conf 2024 to San Francisco on May 20-21 at SF Jazz. Following last year’s success in Málaga, the event will explore the intersection of AI, design, creativity, and technology, showcasing how these fields are shaping industries like film, advertising, and marketing. With top global speakers, hands-on workshops, and cutting-edge AI innovations, Upscale Conf serves as the premier platform for creatives, technologists, and industry leaders to discuss the future of AI-driven creativity.
Verdantis, a pioneer in AI-powered Master Data Management (MDM), has announced Auto-Enrich AI and Auto-Spec AI, two autonomous AI agents designed to revolutionize data enrichment, normalization, and standardization for enterprises. In asset-intensive industries such as Oil & Gas, Mining, Chemicals, Manufacturing, and Building Materials, unstructured and siloed data creates inefficiencies, increases costs, and hinders decision-making. These new AI agents solve these challenges by delivering structured, accurate, and reliable data at scale.
