OnviSource Taps Square Root Data Analytics to Supercharge CX Insights in South Africa
OnviSource is expanding its global footprint with a new strategic partnership in South Africa, teaming up with Square Root Data Analytics to sharpen enterprise visibility into customer experience, workforce behavior, and operational processes. The collaboration merges Square Root’s business intelligence expertise with OnviSource’s AI-powered interaction analytics—think multichannel call monitoring, desktop behavior tracking, and customer touchpoint…
