Ada, the AI-native customer service automation company, today announced a partnership with Dixa, the conversational customer service platform. Together, the two solutions will deliver seamless AI-powered automation across the entire customer journey.
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KLaunch, a trailblazer in omni-channel conversational AI, proudly introduces HumanX, a groundbreaking plugin poised to redefine natural human interaction through bot technology. This release marks a significant leap forward in the field of enterprise conversational artificial intelligence. In an exclusive interview, Josh Ross, CEO of KLaunch, details the origin and evolution of HumanX, spotlighting its distinctive features that set it apart in the world of AI.
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Rakuten Advertising, the leading global affiliate marketing network, revealed its plans to launch Partnership Discovery, the latest artificial intelligence investment as part of the company’s Affiliate Intelligence platform and vision, at Affiliate Summit West 2024 in Las Vegas. Partnership Discovery leverages AI to help advertisers identify the most effective publisher partners for product-specific affiliate campaigns to drive higher audience engagement and more revenue. Publishers will also benefit from showcasing the strengths of their audiences to the advertisers for which they can deliver the strongest results.
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LivePerson, the global leader in enterprise conversations, released the results of its State of Customer Conversations 2024 report today. The annual report surveyed thousands of business leaders and consumers across the world about artificial intelligence (AI), automation, and chatbots.
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Netskope, a leader in Secure Access Service Edge (SASE), today shared new research showing that more than 10% of enterprise employees access at least one generative artificial intelligence (AI) application every month, compared to just 2% a year ago. The findings, published as part of Netskope’s annual Cloud & Threat Report, underscore the rapid growth in generative AI app adoption in the enterprise and also the emerging security risks that come as a result. Netskope’s annual Cloud and Threat Report details major cloud security trends of 2023 and anticipates how cloud adoption and the resulting attack surface will continue to evolve in 2024.
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Patronus AI today announced it is partnering with MongoDB to bring automated LLM evaluation and testing to enterprise customers. The joint offering will combine Patronus AI’s capabilities with MongoDB’s Atlas Vector Search product.
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Ultromics, a patient outcomes-focused AI-driven health technology company with roots at the University of Oxford, UK, has entered into an agreement with Pfizer to support the validation and FDA clearance of its AI-based technology for the detection of cardiac amyloidosis.
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Ahead of NRF 2024: Retail’s Big Show, Microsoft Corp. on Thursday announced new generative AI and data solutions and capabilities for retailers that span the retail shopper journey, from enabling personalized shopping experiences, empowering store associates, and unlocking and unifying retail data to helping brands more effectively reach their audiences. Through new copilot templates on Azure OpenAI Service that allow retailers to build personalized shopping experiences and support store operations, the introduction of retail data solutions in Microsoft Fabric, new copilot features in Microsoft Dynamics 365 Customer Insights, and the launch of Retail Media Creative Studio in the Microsoft Retail Media Platform, Microsoft Cloud for Retail now offers more options for retailers to choose from to infuse copilot experiences throughout the shopper journey.
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Socure, the leading provider of Artificial Intelligence for digital identity verification, sanction screening and fraud prevention, today announced its Socure ID+ platform has achieved authorization from the State Risk and Authorization Management Program (StateRAMP).
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