Anywhere365, a global leader in AI-powered customer experience solutions, has rebranded as AnywhereNow, reflecting a fast-paced, urban-inspired identity while staying true to its core values—innovation, accountability, customer-first approach, and care. With an AI-first strategy, AnywhereNow is enhancing contact centers through Agentic AI, omnichannel engagement, and seamless workforce collaboration.
AI-Powered Customer Engagement
- Advanced Contact Center Solutions
- AI-driven insights for enhanced customer interactions.
- Omnichannel support integrating Microsoft Teams, Azure Communication Services, and top CRM platforms like SAP, Salesforce, and ServiceNow.
- Copilot-ready Deepdesk Agent Assist, powered by Azure OpenAI, improves agent efficiency and customer satisfaction.
- CEO’s Vision
- Will Blench emphasizes a commitment to ensuring every customer is heard, understood, and valued.
- With 2000+ global enterprise clients, AnywhereNow continues to lead in AI-driven contact center solutions.
- The company is positioned at the intersection of Hybrid Work, Agentic AI, and Cloud Communications, maximizing client advantages in these areas.
Acquisitions & AI Innovation
AnywhereNow has strengthened its offerings through strategic acquisitions, expanding AI capabilities across its global hubs.
Innovations & Acquisitions:
- Deepdesk:
- AI-powered Agent Assist platform improving customer resolution times.
- Assistant Platform enables fully autonomous Agentic AI for customer interactions.
- Trusted by enterprise customers like Rabobank and DHL.
- Dialogue Cloud:
- Microsoft Teams-integrated contact center solution with CRM and AI integrations.
- Dialogue AI Assist enhances AI-driven customer interactions.
- Low-code Dialogue Studio allows easy configuration of AI solutions.
- Tendfor:
- Strengthens cloud communication capabilities within the Microsoft Teams Phone ecosystem.
- Delivers seamless deployment and enterprise-grade functionality.
- IQMessenger:
- A leading critical messaging platform for healthcare and industrial sectors.
Strengthening Global Partnerships
- AnywhereNow’s Global Partnership Programme supports seamless partner onboarding, training, and enablement.
- Strengthening collaboration with Microsoft and other global technology leaders to enhance AI-powered contact center solutions.
With its rebrand to AnywhereNow, the company is embracing an AI-driven future, delivering next-gen customer engagement solutions. By integrating Agentic AI, omnichannel communication, and strategic acquisitions, AnywhereNow is redefining customer experience, ensuring businesses stay ahead in a digital-first world.
