BirchStreet Launches Smart AP™ to Automate Hospitality Accounts Payable

BirchStreet Smart AP™ Automates AI-Powered Hospitality BirchStreet Smart AP™ Automates AI-Powered Hospitality

BirchStreet Systems, a global provider of hospitality operations platforms, has introduced BirchStreet Smart AP™, a next-generation accounts payable solution designed to automate the entire invoice-to-payment process. The AI-powered platform handles both header and line-level exceptions, delivering faster, more accurate processing, enhanced fraud prevention, and real-time financial visibility.

Solving Hospitality’s AP Pain Points

Manual accounts payable processes have long been a bottleneck for hotels and multi-unit hospitality organizations. Processing errors, slow approvals, and fragmented systems drain time and labor while slowing vendor payments. BirchStreet Smart AP™ addresses these challenges with:

Touchless Invoicing

  • AI-driven capture of invoices across multiple formats
  • Support for electronic invoicing (EDI) and third-party integrations
  • High-volume, accurate extraction while minimizing inefficiencies and environmental waste
  • Compliance with international government regulations

3-Way Match Automation

  • AI-powered reconciliation between Purchase Orders, Receiving, and Invoices
  • Header- and line-level exception management
  • Accelerates processing and ensures accurate vendor payments

BirchStreet SmartPay

  • Embedded workflows trigger payments via ACH, enhanced ACH, virtual card, or check
  • Automates payment generation and delivery
  • Reduces cost, fraud risk, and manual effort while improving supplier visibility

“Our BirchStreet Smart AP™ solution transforms accounts payable by automating invoice processing with touchless ingestion and line-level three-way matching—the only technology in hospitality that delivers this capability,” said Valerie Layman, Chief Product Officer at BirchStreet. “Operational and finance teams can now focus on strategic value creation while maintaining strong vendor relationships through accurate, timely payments.”

AI-Driven Exception Management

Smart AP™ uses AI to resolve invoice discrepancies that traditionally required hours of manual work. Comprehensive dashboards provide finance leaders with real-time visibility into invoice status, payment timing, and vendor performance metrics. By automating up to 95% of invoice processing tasks, the platform reduces labor dependency, accelerates payment cycles, and strengthens operational control.

Scaling AP for Multi-Unit Hospitality

As hospitality organizations face rising labor costs and increasing operational complexity, Smart AP™ provides scalable automation across the procure-to-pay lifecycle. By combining accuracy, speed, and financial transparency, BirchStreet Smart AP™ enables hotels and multi-property operators to maintain profitability while improving vendor relationships and minimizing financial risk.

With this launch, BirchStreet positions itself as a leader in AI-driven financial operations for hospitality, offering tools that turn accounts payable from a back-office burden into a strategic, value-generating process.

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