Kyndryl Foundation expands global grant program to 13 countries

Kyndryl Foundation Unveils Third‑Year Global Grant Portfolio, Expanding to 13 Countries and Targeting 100,000+ Upskilled Workers

Kyndryl’s charitable arm, the Kyndryl Foundation, has disclosed the recipients of its third‑year grant program, extending its reach to 13 countries with the addition of France and Mexico. The initiative, now in its third cycle, is designed to accelerate the development of cybersecurity and artificial intelligence (AI) expertise among underserved populations, with the foundation projecting…

Read More: Kyndryl Foundation Unveils Third‑Year Global Grant Portfolio, Expanding to 13 Countries and Targeting 100,000+ Upskilled Workers
Atento’s Voice‑Analytics Research Accepted at PROPOR 2026

Atento’s Voice‑Analytics Research Wins Spot at PROPOR 2026, Showcasing Hybrid AI for Contact‑Center Hiring

Atento, a global provider of customer experience and business process outsourcing, has secured a presentation slot at PROPOR 2026—the 17th International Conference on Computational Processing of Portuguese. The conference, a key gathering for natural language processing (NLP) and speech‑technology researchers, will feature the company’s paper titled “A Multilingual Voice Analytics Module for Contact‑Center Hiring.” The acceptance…

Read More: Atento’s Voice‑Analytics Research Wins Spot at PROPOR 2026, Showcasing Hybrid AI for Contact‑Center Hiring
Enverus ONE AI Platform Launch – Enterprise‑Ready Automation

Enverus Rolls Out ONE: A Governed AI Execution Layer Tailored for the Energy Sector

Enverus, the long‑standing data and analytics provider for the energy industry, announced the release of Enverus ONE, a governed artificial intelligence platform designed to serve as the execution backbone for energy‑focused enterprises. The product, which went live on April 7, 2026, aims to replace fragmented, manual processes with a unified environment that can ingest proprietary data,…

Read More: Enverus Rolls Out ONE: A Governed AI Execution Layer Tailored for the Energy Sector
Guidehouse & Vant4ge Roll Out AI Platform

Guidehouse & Vant4ge Roll Out AI Platform

Guidehouse, the global professional‑services firm, has partnered with Vant4ge, a veteran provider of AI‑powered public‑safety software, to deliver a combined solution aimed at modernizing corrections, justice, health and human‑services operations. The collaboration, unveiled on April 7 2026, seeks to replace fragmented legacy tools with a unified data and analytics environment that can scale across state and local…

Read More: Guidehouse & Vant4ge Roll Out AI Platform
Infosys & Harness Partner on AI Software Delivery

Infosys Teams Up with Harness to Accelerate AI‑Powered Software Delivery for Enterprises

Infosys, a global AI‑first consulting and technology services firm, announced a strategic collaboration with Harness, the creator of the AI Software Delivery Platform™, aimed at fast‑tracking the deployment of agentic AI solutions across complex enterprise environments. The partnership, revealed on April 7, 2026, merges Infosys’s Topaz Fabric and Cobalt cloud suites with Harness’s delivery intelligence to…

Read More: Infosys Teams Up with Harness to Accelerate AI‑Powered Software Delivery for Enterprises
CrowdStrike Tops Gartner MDR Peer Insights 2026

CrowdStrike Tops Gartner MDR Peer Insights 2026

CrowdStrike’s Falcon Complete earns a 98% recommendation score in Gartner’s 2026 MDR Peer Insights, signaling strong AI‑driven threat defense. CrowdStrike (NASDAQ: CRWD) has been distinguished as a “Customers’ Choice” in Gartner’s 2026 Peer Insights “Voice of the Customer” report for Managed Detection and Response (MDR). The company’s Falcon Complete service achieved a 98 % willingness‑to‑recommend rating, based on 137 responses…

Read More: CrowdStrike Tops Gartner MDR Peer Insights 2026
NICE Wins 2026 Gartner Customers’ Choice for CCaaS

NICE Earns Sole Gartner Customers’ Choice Spot for 2026 CCaaS Voice‑of‑Customer Report

NICE (Nasdaq: NICE) has once again emerged as the single vendor to secure Gartner’s Customers’ Choice distinction in the 2026 Peer Insights Voice of the Customer report for Contact Center as a Service (CCaaS). The accolade, awarded for the third time to the company, reflects a strong consensus among verified end‑users who evaluated the platform through the…

Read More: NICE Earns Sole Gartner Customers’ Choice Spot for 2026 CCaaS Voice‑of‑Customer Report
Optimove buys Smartico, retains independence

Optimove Acquires Smartico, Keeps Both Platforms Independent in iGaming CRM Market

Optimove, the creator of the Positionless Marketing suite and a leading player‑engagement platform for iGaming and sports‑betting operators, announced an agreement to acquire Smartico, the firm that introduced gamified CRM marketing to the online gambling sector. The deal, whose financial terms were not disclosed, is slated to close in the coming weeks. Market backdrop The…

Read More: Optimove Acquires Smartico, Keeps Both Platforms Independent in iGaming CRM Market
Automation Anywhere AI Agents Slash ITSM Costs

Automation Anywhere’s AI Agents Cut ITSM Licensing by Up to 50% and Resolve More Than 80% of Requests

AI‑driven service desks are reshaping enterprise software economics A fresh analysis from Automation Anywhere, the firm behind Agentic Process Automation (APA), reveals that its purpose‑built AI agents are dramatically altering the cost structure of IT service management (ITSM). The study, which examined millions of tickets across more than 70 enterprise deployments, found that the AI…

Read More: Automation Anywhere’s AI Agents Cut ITSM Licensing by Up to 50% and Resolve More Than 80% of Requests

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