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Intermedia Launches AI Agent Assist for Real-Time Contact Center Support

PR NewswireApril 10, 2025April 10, 202503 mins

Intermedia Cloud Communications, a global leader in AI-powered cloud communications and customer engagement, has announced the launch of AI Agent Assist, a transformative feature within the Intermedia Intelligent Contact Center. Designed to empower agents before, during, and after customer interactions, AI Agent Assist delivers real-time insights, sentiment analysis, and workflow automation—helping businesses elevate service quality and optimize contact center operations without replacing the human element. This latest innovation underscores Intermedia’s mission to help organizations embrace AI at their own pace—enhancing agent performance and customer satisfaction simultaneously.

Anecdotes Launches AI Agents to Modernize GRC Automation

PR NewswireApril 10, 2025April 10, 202503 mins

Anecdotes, the leading data-driven governance, risk, and compliance (GRC) automation platform, has unveiled a new line of AI agents designed specifically to tackle the operational complexities of modern GRC. These are among the first AI agents tailored for enterprise-grade GRC, and they seamlessly integrate with Google Cloud infrastructure to deliver real-time policy enforcement, actionable insights, and operational scalability. The first in the series, Policy Guardian, serves as a real-time policy compliance enforcer—monitoring, validating, and alerting on implementation gaps to ensure organizational policies are continuously reflected in operational systems.

Onix Unveils Wingspan: AI Platform to Accelerate Data-to-AI ROI

PR NewswireApril 10, 2025April 10, 202503 mins

Onix, a leader in cloud, data, and AI-driven transformation, has officially launched Wingspan, the industry’s first multi-capability agentic AI platform. Debuted at Google Cloud Next ’25, Wingspan is engineered to fast-track enterprise data-to-AI transformation, combining advanced data modernization tools with autonomous, context-aware AI agents to deliver 2–3X faster adoption of AI use cases—and tangible ROI.

Globant Partners with Google Cloud to Deliver Scalable AI Solutions

PR NewswireApril 10, 2025April 10, 202502 mins

Globant (NYSE: GLOB), a digital-native company renowned for delivering innovative technology solutions, has announced a Strategic Partner Agreement with Google Cloud. This collaboration aims to unlock new business value by combining Globant’s AI expertise with the scalability and efficiency of Google Cloud technologies—targeting enterprise transformation across multiple sectors including Media & Entertainment, Retail, Healthcare, and Finance & Banking.

Okta Debuts Auth for GenAI to Secure Agentic AI Apps

BusinesswireApril 10, 2025April 10, 202503 mins

As the pace of GenAI innovation accelerates, developers face mounting pressure to deliver intelligent, agent-driven applications that are both powerful and secure. Recognizing this challenge, Okta, Inc. has announced Auth for GenAI, now available in Developer Preview via the Auth0 Platform. The suite is designed to empower developers to build secure, enterprise-ready GenAI applications, ensuring authentication, authorization, async workflows, and secure API access are not afterthoughts—but foundational.