Deskpro, a provider of secure AI-powered help desk platforms, has released its State of AI in Support Operations 2025 report, revealing a stark divide in AI adoption between technology and heavily regulated industries. According to the survey, 92% of tech companies have adopted AI for support operations, compared to just 58% in regulated sectors such as healthcare, financial services, and government.
WisdomAI, creator of the AI Data Analyst for enterprise decision-making, has raised $50 million in a Series A round led by Kleiner Perkins, with participation from NVentures (NVIDIA’s VC arm) and existing investors including Coatue, Latitude Capital, Madrona, GTM Capital, Menlo Ventures, and U First Capital. The funding brings the company’s total capital to $73 million less than a year after launch.
As AI adoption accelerates across enterprises, organizations are grappling with a new security challenge: shadow AI. According to new research from Harness, the AI DevOps Platform™ company, 75% of security practitioners say shadow AI risks are poised to surpass those once caused by shadow IT, as AI components proliferate faster than teams can monitor them.
DataJoint, a leading informatics platform transforming data management and analysis in the life sciences, has announced the appointment of John Apathy as a Strategic Advisor. The move strengthens DataJoint’s expertise in AI-powered research workflows and data-driven transformation across pharmaceutical and scientific R&D.
Flytxt, a leader in AI-driven customer experience (CX), has been named 2025 Global Company of the Year in the Global Agentic AI for CX category by Frost & Sullivan. The recognition highlights Flytxt’s leadership in applying next-generation AI technologies to help enterprises optimize decision-making, improve customer engagement, and achieve measurable business outcomes at scale.
