Cresta Teams with New York Mets to Deploy AI Across Ticketing Operations
The AI suite‑driven customer‑experience firm Cresta announced a strategic partnership with Major League Baseball’s New York Mets, aiming to embed its unified AI suite into the franchise’s ticketing and fan‑service workflows. The collaboration, disclosed on June 25 2026, marks a notable move for a sports organization to adopt enterprise‑grade conversational AI across high‑volume consumer interactions. Why the Mets are…
