Technology and Development
More than 60% of customer experience leaders expect that AI will give them a competitive advantage, indicating that AI is poised to make a significant impact on the way companies interact with their customers. Improving customer experiences is an early entry point for AI in business operations, so Qualtrics asked workers focused on the customer experience (CX), including customer service and user experience, for their perspective on AI and its potential impact on their work.
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Powered by AI, trained on billions of data points, it reduces identity fraud by analysing documents over a video stream
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Product descriptions converting into full-funnel video marketing campaigns. Blog archives transforming into an SEO powerhouses on YouTube. Within minutes.
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Dropbox launches Dropbox Ventures to invest in the AI startup ecosystem and shares AI Principles to guide product development
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You.com, the world’s first AI chatbot capable of searching the web, introduced YouPro, a subscription service offering unlimited access to the latest AI chat and generative AI writing and image tools at an affordable price and within an intuitive interface.
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eGain Corporation, the leading AI Knowledge platform for customer engagement automation, today announced the launch of the eGain® Knowledge Academy™.
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The video personalization leader builds upon its platform’s native AI capabilities for an easier, more efficient video planning process
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Genesys launches new offer to help charities delivering life-changing services further their missions
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Genesys, a global leader in AI-powered experience orchestration, uses cloud, digital, and artificial intelligence (AI) solutions to orchestrate and positively impact employee and customer experiences.
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