Octal IT Solution Revolutionizes AI Chatbots & Virtual Assistants

Observe.AI Unveils VoiceAI Agents to Transform Contact Center Automation

Observe.AI, a leader in AI-powered Conversation Intelligence, has announced the general availability of VoiceAI agents—a breakthrough solution that automates customer interactions across FAQs, complex multi-turn conversations, and escalations. This marks a significant shift towards an AI-driven contact center, providing enterprises with a complete AI-powered customer experience platform. Observe.AI’s VoiceAI agents, coupled with its existing Real-time Agent Assist, AutoQA, coaching, and analytics, create a unified AI solution that enhances customer interactions while delivering faster resolutions, zero wait times, and seamless human-AI collaboration. Read More

AI Assistant, AI Automation, AI Core Technologies, AI Innovation, Analytics, Artificial Intelligence (AI), Conversational Ai, Customer Experience

iBase-t Unveils Solumina ScanAI: AI-Powered Document Digitization

iBase-t, a leader in cloud software for Aerospace and Defense, introduces Solumina ScanAI, an AI-driven document digitization agent powered by Solumina AI. This cutting-edge solution automates the conversion of paper-based manufacturing records into structured digital data, seamlessly integrating with the Solumina Manufacturing Operations Platform. As A&D manufacturers progress in their digital transformation, many still depend on static, paper-based documentation, leading to inefficiencies, compliance risks, and data silos. Solumina ScanAI eliminates these challenges by leveraging AI-powered optical character recognition (OCR) and intelligent data extraction. Read More

AI Automation, AI Cloud, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Data Intelligence, Decision Making, Digital Transformation, Insights

AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Business Intelligence, Decision Intelligence, Digital Transformation, Workflow Automation

Aurora Mobile’s GPTbots.ai & EasyCraft Partner for AI-Driven Automation

Aurora Mobile Limited, a leader in customer engagement and marketing technology in China, has announced a strategic partnership between its enterprise AI agent platform, GPTbots.ai, and EasyCraft. This collaboration is set to revolutionize enterprise digital transformation by integrating AI-powered agents into business process automation, knowledge management, and multi-platform collaboration. EasyCraft, a provider of business automation platforms, specializes in optimizing operations, enhancing collaboration, and enabling enterprises to adapt swiftly to market demands. By combining strengths, GPTbots.ai and EasyCraft aim to redefine AI adoption in business workflows. Read More

Deevid.ai Unveils AI Video Generator: Transforming Content Creation

Deevid.ai, a rising leader in AI-powered creative tools, has officially launched its AI Video Generator. This cutting-edge platform enables users to generate high-quality videos from simple text prompts, images, or existing footage with minimal effort. Designed for creators, marketers, educators, and businesses, the AI Video Generator democratizes video production, eliminating the need for complex editing software or technical expertise. Read More

AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Content Creation, Customer Experience, Video Technology

AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Decision Intelligence, Decision Making, Digital Transformation, Workflow Automation

CafeX Unveils CafeX AI: Private AI Foundation for Regulated Industries

CafeX today introduced CafeX AI, the private AI foundation that underpins the CafeX Platform, enabling intelligent automation, compliance, and process re-imagination in regulated industries. Through its AI Experience Transformation strategy, CafeX AI ensures that businesses can leverage AI securely, efficiently, and at scale while adhering to stringent regulatory standards. Read More

AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Data Security, Digital Transformation, Workflow Automation

Intalio Showcases AI-Driven Information Management at Documation 2025

Intalio, a global leader in Intelligent Information Management, successfully concluded its participation at Documation 2025, held on March 19–20 in Paris. As one of the premier events for enterprise content management, document automation, and AI-driven digital transformation, Documation brought together industry leaders and innovators to explore the future of information management. At Booth A78-B77, Village EFUT, Intalio engaged with business leaders and IT professionals, demonstrating how its AI-powered solutions can optimize document workflows, enhance security, and drive automation in modern enterprises. Read More

Nexthop AI Launches with $110M to Revolutionize AI Networking

Nexthop AI, a company developing next-generation AI networking infrastructure, has emerged from stealth with $110 million in funding led by Lightspeed Venture Partners. Additional investors include Kleiner Perkins, WestBridge Capital, Battery Ventures, and Emergent Ventures. This funding will accelerate Nexthop AI’s development of cutting-edge networking solutions tailored for hyperscale AI clusters and cloud infrastructure providers. As cloud giants scale AI training and inference at unprecedented levels, networking infrastructure must evolve to meet massive data and compute demands. Nexthop AI aims to bridge this gap by delivering custom networking solutions that optimize performance, cost, and energy efficiency for AI-driven cloud ecosystems. Read More

AI Automation, AI Cloud, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), IoT (Internet of Things)

AI Automation, AI Communications, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Conversational Ai, Customer Experience

Forethought Launches Voice AI to Revolutionize Customer Support

Forethought, a leader in agentic AI for customer support, has launched Forethought Voice, an advanced voice AI solution integrated into its multi-agent, multi-channel AI for CX platform. This innovation enables businesses to offer fully autonomous customer service over the phone, chat, email, and SMS—without decision trees, manual escalation, or human oversight. Powered by Autoflows, Forethought’s advanced agentic reasoning engine, the platform delivers context-aware, end-to-end issue resolution—handling tasks such as order tracking, account updates, and customer inquiries with natural, real-time interactions. Read More