Gupshup & Meta Unveil WhatsApp ROI Insights for Retail Growth

Gupshup & Meta Unveil WhatsApp ROI Insights for Retail Growth

In a landmark validation of conversational AI’s impact on business outcomes, Gupshup, the global leader in conversational messaging, has unveiled findings from a Forrester Consulting Total Economic Impact™ (TEI) study commissioned by Meta. The study quantifies the measurable benefits of Gupshup’s Conversation Cloud platform on the WhatsApp Business Platform—especially for retail and e-commerce businesses seeking to boost engagement, lead conversion, and revenue growth. Alongside the study, Gupshup and Meta have launched an ROI calculator, providing a fast-track tool for businesses to estimate their potential gains from deploying WhatsApp-powered customer interactions.

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Hitachi Launches HARC for AI to Boost GenAI Reliability & ROI

Hitachi Launches HARC for AI to Boost GenAI Reliability & ROI

Hitachi Digital Services has launched Hitachi Application Reliability Centers (HARC) for AI, a powerful new offering built to ensure greater reliability, efficiency, and governance for enterprise AI and Generative AI (GenAI) applications. This evolution of the original HARC platform (launched in 2022) directly addresses enterprise pain points such as cost unpredictability, performance drift, and oversight complexity—especially in large-scale AI deployments involving LLMs and multi-agent systems.

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TSIA Launches AI-Powered TSIA Intelligence Research Platform

TSIA Launches AI-Powered TSIA Intelligence Research Platform

The Technology & Services Industry Association (TSIA), a trusted authority in technology and services research, has officially launched TSIA Intelligence, an AI-powered research experience designed to revolutionize how members interact with its extensive library of proprietary insights. Set to debut on April 29th at TSIA World INTERACT, this launch marks a significant shift in member engagement, bringing dynamic AI interaction to traditionally static research models.

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Loti AI Raises $16.2M to Scale Likeness Protection Technology

Loti AI Raises $16.2M to Scale Likeness Protection Technology

Loti AI, a frontrunner in likeness protection technology, has closed a $16.2 million Series A funding round. The round was led by Khosla Ventures with additional participation from FUSE, Bling Capital, and Ensemble. This follows their $6.65 million seed round in 2024, reinforcing investor confidence in Loti AI’s mission to safeguard digital identity and protect against unauthorized likeness usage.

Read More: Loti AI Raises .2M to Scale Likeness Protection Technology
Z.ai Open-Sources 32B and 9B GLM Models for Free Access Under MIT License

Z.ai Open-Sources 32B and 9B GLM Models for Free Access Under MIT License

Z.ai, a leading AI company, has made significant strides by open-sourcing its 32B and 9B GLM model series. These models, available for free through the new z.ai website, include base, reasoning, and rumination models, and are licensed under the MIT license, offering developers commercial use and redistribution rights. The move is a landmark in AI…

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Collide Raises $5M to Revolutionize the Energy Sector with GenAI Solutions

Collide Raises $5M to Revolutionize the Energy Sector with GenAI Solutions

Collide, a leading GenAI platform tailored for the energy sector, has successfully closed a $5 million seed round, led by Mercury Fund with contributions from industry leaders like Bryan Sheffield, Billy Quinn, and David Albin. This strategic investment will accelerate the development of Collide’s cutting-edge AI-powered platform and help expand its engineering and technical teams. The energy sector is currently undergoing a significant transformation, driven by a generational shift in the workforce. With the retirement of Baby Boomers and the lack of Gen X professionals, there’s an urgent need for digital innovation. At the forefront of this shift, Collide is tackling the sector’s longstanding reliance on outdated legacy systems and propelling the industry toward AI-native solutions.

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Amar Infotech: Transforming Industries with Intelligent AI Agents & Automation

Amar Infotech: Transforming Industries with Intelligent AI Agents & Automation

Amar Infotech, a renowned global IT services provider with over 16 years of expertise in software development, mobile applications, SEO, DevOps, UI/UX design, and cloud solutions, has officially ventured into the world of Artificial Intelligence (AI). With a vision to offer intelligent, autonomous AI solutions, Amar Infotech is poised to transform industries such as finance, healthcare, retail, and logistics, improving customer interactions, decision-making, and corporate efficiency. Amar Infotech’s move into AI is backed by the development of self-learning AI agents utilizing multi-agent systems, reinforcement learning (RL), and large language models (LLMs). These AI-powered agents are capable of autonomous thought, planning, and action, driving digital transformation in diverse sectors.

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Sikka.ai Launches Agentic Framework: Empowering Retail Healthcare with AI

Sikka.ai Launches Agentic Framework: Empowering Retail Healthcare with AI

Sikka.ai, the leading AI infrastructure-as-a-service provider for retail healthcare, has announced the launch of its Agentic Framework—a groundbreaking, purpose-built AI framework for healthcare practices. This open-source framework is specifically designed to meet the unique needs of solo practices and Dental Support Organizations (DSOs), including professionals in the dental, veterinary, chiropractic, orthodontic, oral surgery, and optometry sectors. The Sikka.ai Agentic Framework aims to revolutionize the way healthcare practices streamline operations, enhance patient engagement, and automate administrative tasks while maintaining HIPAA-compliance and data security. The Agentic Framework empowers healthcare professionals to build and deploy their own AI-driven experiences, making AI more accessible and tailored for the retail healthcare industry.

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PolyAI Launches Agent Studio: The Voice-First Omnichannel Platform for Enterprise AI

PolyAI Launches Agent Studio: The Voice-First Omnichannel Platform for Enterprise AI

PolyAI, a leading provider of AI agents for enterprise customer service, has introduced the latest version of Agent Studio, a groundbreaking voice-first omnichannel platform for conversational AI. As companies seek to enhance customer experience (CX), the release of Agent Studio marks a major leap forward in customer service automation. This innovative platform provides enterprises with full control over AI agents, enabling them to deliver more efficient, effective, and customer-centric voice automation at scale. Since its inception in 2017, PolyAI has been revolutionizing customer support for top consumer brands, and the latest version of Agent Studio aims to further enhance operational efficiencies, offering significant benefits in industries ranging from e-commerce to travel.

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