More than 60% of customer experience leaders expect that AI will give them a competitive advantage, indicating that AI is poised to make a significant impact on the way companies interact with their customers. Improving customer experiences is an early entry point for AI in business operations, so Qualtrics asked workers focused on the customer experience (CX), including customer service and user experience, for their perspective on AI and its potential impact on their work.
Read More
Dropbox launches Dropbox Ventures to invest in the AI startup ecosystem and shares AI Principles to guide product development
Read More
eGain Corporation, the leading AI Knowledge platform for customer engagement automation, today announced the launch of the eGain® Knowledge Academy™.
Read More
Genesys launches new offer to help charities delivering life-changing services further their missions
Read More
Genesys, a global leader in AI-powered experience orchestration, uses cloud, digital, and artificial intelligence (AI) solutions to orchestrate and positively impact employee and customer experiences.
Read More
Over 662 Billion AI-Powered Experiences Delivered in the Last Year Alone
Read More
AI enables faster, easier ways to engage audiences, building trusted connections between brands and consumers
Read More
Inbenta, a conversational AI platform designed to optimize customer experience, today announced the appointment of Adam Rivera to Chief Legal Officer.
Read More
Milagro, an AI marketing automation platform for restaurant guest acquisition and retention, has enhanced their Restaurant Operating System by incorporating ChatGPT technology
Read More
15
49.0138
8.38624
both
both
1
3000
1
0
horizontal
https://techedgeai.com
300
0
1
