Sprinklr Surveys competes directly in the CFM market and integrates solicited customer feedback with Unified-CXM data for enterprise clients. Read More
Digital Twins aspire to radically increase enterprises’ capacity to get work done and provide exceptional customer experiences Read More
Innovative customer engagement platform collaborates with leading security and compliance company to provide customers with a comprehensive solution for mobile and desktop. Read More
CleverTap, a pioneering customer engagement and retention platform, introduces Clever.AI, its advanced AI engine. Clever.AI empowers brands with predictive, generative, and prescriptive AI capabilities, revolutionizing customer interactions and maximizing customer lifetime value. Read More
Marchex, leveraging AI and conversational intelligence, launches Sentiment Suite, a revolutionary product offering unparalleled insights into customer emotions during conversations. This suite empowers businesses to optimize operations and accelerate revenue growth. Read More
Aurionpro Solutions Limited, a prominent player in enterprise fintech solutions, has revealed its acquisition of Arya.ai, a pioneering PaaS startup specializing in Banking and Insurance. This acquisition underscores Aurionpro’s commitment to advancing AI technologies in the financial sector, aiming to revolutionize operational efficiency and customer experiences. Read More
MCI USA, a leader in event technology solutions, has expanded the capabilities of its renowned OneSystem Plus platform with cutting-edge AI enhancements. Designed to streamline event management and elevate the attendee experience, these AI-powered features redefine the landscape of corporate event planning. Read More
CX leader launches AI agents, agent copilot, and AI-powered Workforce Engagement Management (WEM) to power exceptional service Read More
boost.ai, a forefront conversational AI (CAI) solution provider, introduces Generative Action, a groundbreaking advancement in their Generative AI (GenAI) capability. Read More