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IrisAgent Launches AI & Live Chat for Salesforce Messaging
March 25, 2025

IrisAgent Launches AI & Live Chat for Salesforce Messaging

IrisAgent, a leader in AI-driven customer experience solutions, has announced the general availability of its AI and Live Chat integration for Salesforce Messaging. This next-generation solution enhances customer support automation, combining AI efficiency with human expertise to drive faster resolutions, improved customer satisfaction, and lower operational costs. By seamlessly integrating into Salesforce workflows, the solution enables businesses to deliver instant, 24/7 support while ensuring complex inquiries receive personalized attention. Read More
AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Customer Experience, Workflow Automation
Big Sur AI Unveils AI E-Commerce Suite & Innovators Program at Shoptalk 2025
March 25, 2025

Big Sur AI Unveils AI E-Commerce Suite & Innovators Program at Shoptalk 2025

Big Sur AI, a leader in AI-driven e-commerce solutions, has announced the launch of its expanded AI product suite at Shoptalk 2025. Designed to revolutionize online shopping, these AI agents enhance personalized customer engagement, optimize AI search visibility, and help retailers increase sales by up to 15%. Read More
AI Automation, AI Core Technologies, AI in Marketing, AI Innovation, Artificial Intelligence (AI), Customer Experience, Edge AI, Edge Computing
MYai Robotics Launches Conversational Agentic Human AI for Sales
March 21, 2025

MYai Robotics Launches Conversational Agentic Human AI for Sales

MYai Robotics, through its division MYai Sells, has launched Conversational Agentic Human AI—a next-generation AI-powered sales assistant designed to augment sales teams, improve customer engagement, and streamline the sales process. This advanced AI agent integrates natural language understanding (NLU) and sentiment analysis, enabling businesses to enhance customer interactions while addressing sales agent retention challenges. By functioning as a sales outreach tool, web assistant, and customer engagement specialist, the Conversational Agentic Human AI helps organizations optimize revenue generation and decision-making through real-time data insights. Read More
AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Conversational Ai, Customer Experience, Decision Intelligence
Quectel Smart Modules Integrate Volcano Engine Doubao VLM AI
March 21, 2025

Quectel Smart Modules Integrate Volcano Engine Doubao VLM AI

On March 20, Quectel Communications, a global leader in IoT solutions, announced the full integration of its smart module product line with Volcano Engine Doubao VLM (Visual Language Model), a cutting-edge multimodal AI system. This breakthrough allows IoT devices equipped with Quectel modules to seamlessly leverage AI-powered visual, text, and voice processing, enhancing automation, intelligence, and user experiences across industries. Read More
AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Customer Experience, Edge AI, IoT (Internet of Things)
NTT DATA Launches Agentic AI Services for Hyperscaler AI Technologies
March 21, 2025

NTT DATA Launches Agentic AI Services for Hyperscaler AI Technologies

NTT DATA, a global leader in digital business and technology services, has announced the launch of its Agentic AI Services for Hyperscaler AI Technologies. This suite of services empowers enterprises to adopt, build, manage, and scale AI-powered agents, driving efficiency, innovation, and enhanced customer and employee experiences. Building on its Smart AI Agent™ platform, NTT DATA aims to simplify AI adoption across industries such as banking, healthcare, and manufacturing. The service ensures seamless AI integration with hyperscaler cloud platforms, supporting AI-powered automation, compliance, and ongoing optimization. Read More
AI Automation, AI Cloud, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Customer Experience
Aurora Mobile’s GPTBots.ai Partners with ZANROO to Drive AI Innovation in Southeast Asia
March 20, 2025

GPTBots.ai and ZANROO Forge Strategic Partnership to Drive AI Adoption in Southeast Asia

AI adoption is accelerating globally, and Southeast Asia is emerging as a key market for AI-driven digital transformation. Businesses in the region are increasingly leveraging AI to enhance customer engagement, optimize operations, and drive innovation. In a major step toward expanding AI adoption in Southeast Asia, GPTBots.ai, a leading enterprise AI agent platform under Aurora Mobile Limited, has announced a strategic partnership with ZANROO Malaysia. ZANROO, a fast-growing marketing technology company in the region, brings deep market expertise and a strong local presence. Read More
AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Customer Experience, Digital Transformation
Cloudflare Unveils ‘Cloudflare for AI’ to Secure and Optimize AI Applications
March 20, 2025

Cloudflare for AI: Securing AI Applications with Visibility & Control

AI is transforming industries, enabling businesses to automate processes, improve decision-making, and enhance customer experiences. However, as AI adoption accelerates, new security risks emerge, from data leaks and misuse to cyber threats targeting AI applications. Cloudflare for AI addresses these challenges by providing a comprehensive security and control suite designed to protect AI models from vulnerabilities without slowing innovation. This new offering equips organizations with visibility into AI usage, safeguards against data breaches, and defenses against threats like toxic prompts and unauthorized access. Read More
AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Customer Experience, Decision Making
Ellucian Expands CRM Innovation with Microsoft Partnership
March 20, 2025

Ellucian Expands Microsoft Partnership to Enhance CRM Solutions

Ellucian, a leader in higher education technology, has expanded its partnership with Microsoft to upgrade its Customer Relationship Management (CRM) solutions. By integrating Microsoft Dynamics 365 Sales, Dynamics 365 Customer Service, and Power Platform, Ellucian aims to enhance student engagement, streamline administrative processes, and strengthen alumni relations. Read More
AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Customer Experience, Digital Transformation
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