Databricks, the Data and AI company, today launched the Data Intelligence Platform for Communications, a unified data and AI platform tailored for telecommunications carriers and network service providers. With the Data Intelligence Platform for Communications, Communication Service Providers (CSPs) benefit from a unified foundation for their data and AI, and can gain a holistic view of their networks, operations, and customer interactions without sacrificing data privacy or confidential IP. Built on an open lakehouse architecture, the Data Intelligence Platform for Communications combines industry-leading data management, governance, and data sharing with enterprise-ready generative AI and machine learning (ML) tools.
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LivePerson, the global leader in enterprise conversations, released the results of its State of Customer Conversations 2024 report today. The annual report surveyed thousands of business leaders and consumers across the world about artificial intelligence (AI), automation, and chatbots.
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Data Science Salon (DSS), recognized as the most diverse data science and machine learning community in the U.S., is delighted to announce its upcoming Seattle event. Scheduled for January 24th, 2024, at the modern Block 41 venue, DSSSEA is designed to spark transformative and innovative conversations about the application of AI and Machine Learning in the retail and e-commerce sectors.
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Today at NRF 2024, Salesforce, the #1 AI CRM, announced new data and AI-powered tools to transform every shopping experience. With generative AI built into Commerce Cloud and Marketing Cloud, retail merchandisers and marketers can tap into generative tools with a real-time understanding of customer behavior and preferences to optimize every customer interaction — increasing loyalty, driving revenue, and boosting employee productivity.
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Patronus AI today announced it is partnering with MongoDB to bring automated LLM evaluation and testing to enterprise customers. The joint offering will combine Patronus AI’s capabilities with MongoDB’s Atlas Vector Search product.
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Ultromics, a patient outcomes-focused AI-driven health technology company with roots at the University of Oxford, UK, has entered into an agreement with Pfizer to support the validation and FDA clearance of its AI-based technology for the detection of cardiac amyloidosis.
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InMoment, the leading provider of Experience Improvement solutions, today announced that it has deepened its partnership with Bright, an award-winning, immersive learning platform, and has developed a fully integrated, AI-powered upskilling application to expand employees’ abilities, improve coaching, and decrease skill gaps. The offering provides a new way for large enterprises to elevate the employee journey, leading to a better overall customer experience (CX).
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2023 was the year of AI enterprise adoption, with 55% of organizations adopting AI into their workflows, according to a recent report from McKinsey & Co. This adoption has been led by Large Language Models (LLMs) that promised to fulfill numerous use cases across the digital workplace. However, the failure of LLMs to live up to their hype will be the story of 2024, as generic models become relegated to consumer-centric applications and enterprise users turn to smaller, more targeted AI models, purpose-built to meet their business needs.
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Today, metaverse and conversational AI company, MeetKai, announced its return to CES 2024, revealing its impressive slate of upcoming metaverse launches developed in collaboration with some of the world’s leading brands and advancements of its Generative AI platform built on top of 5 years of R&D. Marking its second consecutive year at the event, MeetKai invites attendees to visit The Venetian Expo, Bellini 2003 Meeting Room to explore the new realms of virtual experiences
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