Workflow Automation

The industrial sector is facing a perfect storm: a shrinking skilled labor pool, increasingly complex equipment, and rising pressure to improve uptime with fewer resources. While the demands on maintenance teams have grown, the digital tools supporting them haven’t kept pace. Much of a technician’s day is still consumed by administrative tasks—logging updates, creating work orders, generating reports, and navigating rigid systems.

Intellect, a leader in AI-driven Quality Management Systems (QMS), has expanded its global footprint by acquiring Zaptic, a UK-based Connected Frontline Worker (CFW) platform. The move unites quality, safety, and operations into a single AI-enabled ecosystem, bridging the gap between planning and execution for manufacturers.