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Workflow Automation
NuSummit Integrates Origamis AI to Push Regulated Industries Into the Production-Scale GenAI Era
Financial institutions know the drill by now: They’ve built pilots, launched proofs of concept, dabbled with copilots and chat-based automation—but scaling GenAI into mission-critical workflows remains a stubborn challenge. Between governance hurdles, security concerns, data fragmentation, and the ever-present risk of regulatory blowback, banks and insurers have treated production GenAI like a high-stakes tightrope walk. Read More
Datamine and Aereo Forge Global AI Alliance to Modernize Mine Planning and Real-Time Operations
Mining is one of the world’s oldest industries, but the way mines are managed is evolving faster than ever. Between rising production demands, workforce constraints, and increasing ESG pressures, the sector is pushing aggressively toward real-time visibility, automation, and AI-powered decision-making. Now two major players—Datamine and Aereo—are joining forces in a global partnership aimed squarely at that future. Read More
Verosoft Launches mobiMentor AI: The First Agentic AI Built to Do Real Maintenance Work, Not Just Answer Questions
The industrial sector is facing a perfect storm: a shrinking skilled labor pool, increasingly complex equipment, and rising pressure to improve uptime with fewer resources. While the demands on maintenance teams have grown, the digital tools supporting them haven’t kept pace. Much of a technician’s day is still consumed by administrative tasks—logging updates, creating work orders, generating reports, and navigating rigid systems. Read More
Five9 Expands Genius AI With New Agentic CX Capabilities at CX Summit 2025
Over the past 18 months, AI in the contact center has moved from proof-of-concept experimentation to a strategic mandate—and CX leaders are under pressure to prove value fast. At Five9 CX Summit 2025, the company introduced a slate of upgrades to its Genius AI suite designed to bridge one of the industry’s biggest gaps: the fragmentation between routing, analytics, quality management, and digital engagement. Read More
Solace Launches New Partner Program to Power the Next Wave of Real-Time, Agentic AI
For decades, Solace has been the quiet infrastructure company powering some of the world’s most demanding, data-intensive operations. Now, with agentic AI moving from hype to implementation, the company is stepping directly into the spotlight. Solace today unveiled a revamped Partner Program designed to help consulting, integration, and technology partners capitalize on what may be the most consequential shift in enterprise computing since cloud adoption. Read More
Gartner IT Symposium/Xpo 2025 | Day 2 Highlights
Kochi, India, November 17, 2025 — By 2030, CIOs expect that 0% of IT work will be done by humans without AI, 75% will be done by humans augmented with AI, and 25% will be done by AI alone, according to a July 2025 survey of over 700 CIOs byGartner, Inc., a business and technology insights company. This means that organizations need to focus on a combination of AI readiness and human readiness to ensure the right balance to achieve value from AI. Read More
Intellect Acquires Zaptic, Expands AI-Powered Frontline Operations Across Manufacturing
Intellect, a leader in AI-driven Quality Management Systems (QMS), has expanded its global footprint by acquiring Zaptic, a UK-based Connected Frontline Worker (CFW) platform. The move unites quality, safety, and operations into a single AI-enabled ecosystem, bridging the gap between planning and execution for manufacturers. Read More
Agentic AI Takes Aim at Telecom Networks—And CSPs Say It’s About to Reshape Ops From the Inside Out
Telecom has spent the last decade promising automation, but often delivering incremental improvements wrapped in buzzwords. According to Omdia’s latest report, Agentic AI: An Evolution with Transformative Potential for Telecom Operations, that era may be closing. Agentic AI—the class of systems capable of planning, reasoning, acting, and collaborating autonomously—is poised to become the beating heart of next-generation networks. Read More
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