Business Intelligence and Operations
1.While AI adoption is accelerating, trust seems to be lagging. Why do you think consumers are hesitant to embrace AI-powered solutions? Because the pace of AI is so fast and the stakes so high, consumers often feel left in the dark. Transparency is inconsistent, and people want to know what these tools are doing, how...
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Sight Machine Brings Agentic AI to Industrial Manufacturing
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Galorath’s SEERai Recognized as Top Agentic AI Solution in TechForward Awards
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Shift Technology Launches Agentic AI Solution to Transform Insurance Claims
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At Xperience 2025, Genesys unveiled major Genesys Cloud™ innovations designed to unify front- and back-office operations with AI-powered orchestration. The launch of Genesys Cloud Work Automation and Genesys Cloud Associate promises to transform how enterprises handle customer experience (CX) workflows by enabling AI agents to coordinate tasks across departments and partner with employees to drive efficiency and loyalty.
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Healthcare doesn’t just have a staffing problem—it has a paperwork problem. Administrative costs drain hundreds of billions annually, eating up valuable resources that could go toward patient care. Penguin Ai, a fast-rising healthcare AI startup, thinks it can rewrite that equation—and it just banked $29.7 million in funding to prove it.
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Frontline workers make up 80% of the global workforce, yet hiring for those roles remains one of HR’s biggest headaches. Talent acquisition software giant iCIMS wants to fix that—and it just bought Apli to help.
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Sub-Saharan Africa’s workforce is on the cusp of a massive digital skills shift—230 million jobs will demand digital know-how by 2030, according to the World Bank. Yet less than 20% of workers currently get formal training. Nairobi-based fintech giant Craft Silicon and U.S. AI startup MindHYVE.ai think they have a fix.
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At this year’s IFA in Berlin, NielsenIQ (NIQ) is making a pitch to brands and retailers: stop guessing why shoppers behave the way they do. The consumer intelligence firm has enhanced its GfKnewron® Consumer platform with AI-Powered Shopper Voice, an upgrade that turns raw shopper comments into structured insights for better decision-making.
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