Subotiz, an AI-powered growth and payments platform for subscription-based digital businesses, made its regional debut at Money20/20 Middle East 2025 in Riyadh. The event, held from September 15 to 17 at the Riyadh Exhibition and Convention Centre, is the region’s leading fintech gathering, attracting over 450 brands, 350 speakers, and 600 investors.
Belgian AI startup Eagl has raised €825,000 in funding to expand its engineering team, scale operations across Europe, and accelerate development of its AI-native financial agent platform. The platform integrates directly with ERP and accounting systems, automating workflows, continuously monitoring data quality, and resolving anomalies in real time, giving finance teams faster, cleaner, and more accurate insights.
Subsplash, the company behind Pulpit AI, has announced a partnership with Southeastern University Barnett College of Ministry & Theology (SEU) to equip ministry students with AI-driven sermon preparation tools. The collaboration aims to modernize theological education by integrating technology into the workflow of future pastors.
Agentic AI – autonomous systems that act on goals rather than just respond to prompts – is no longer a distant concept. A recent IDC study highlighted that 41% of Australian organisations are already using agentic AI, with another 50% planning to adopt it within six months. From customer service to logistics and financial services, Australian enterprises…
1. How have your core values—Transparency, Collaboration, Efficiency, Inclusion, Iteration shaped the way you transform organizations? [Khang]: we are living in a time with organisational transformation piling one after the other. It is mentally draining for people. But the reality is that the world will keep changing, at a faster pace than what we experienced…
At Xperience 2025, Genesys doubled down on its vision for agentic AI—AI with the autonomy to act, not just assist. The company unveiled Genesys Cloud Work Automation upgrades and the launch of Genesys Cloud Associate, two new capabilities designed to dissolve the walls between the contact center, back office, and field teams.
At Xperience 2025, Genesys and ServiceNow unveiled an expanded strategic partnership designed to take customer experience (CX) automation to the next level. The centerpiece: Agent2Agent (A2A) orchestration, a system where AI agents from different platforms can autonomously collaborate to resolve customer issues, manage workflows, and boost operational efficiency.
At Xperience 2025, Genesys made it clear: the future of customer experience (CX) isn’t just about AI—it’s about agentic AI. The cloud CX leader unveiled a slate of new orchestration capabilities designed to give AI more autonomy, while also reporting blockbuster financial results that signal growing enterprise demand.
At Xperience 2025, Genesys took the wraps off its latest Orchestrators Innovation Award winners—an annual showcase of companies pushing the limits of customer and employee experience with AI. This year’s lineup spans e-commerce, energy, telco, sustainability, and even humanitarian organizations, proving that experience orchestration isn’t just a buzzword—it’s fast becoming table stakes in the experience economy.
