Agentic AI vs. Automation: Why Australian Businesses Must Know the Difference

Agentic AI Is More than Marketing Buzz

Australia has seen its fair share of tech hype including AI-powered tools that are little more than chatbots following a basic script. There’s nothing groundbreaking in old-school automation dressed up in fancy words. Now, agentic artificial intelligence (AI), an emerging disruptor that can think, adapt, and tackle dynamic, unpredictable problems with limited human oversight, is…

Read More: Agentic AI Is More than Marketing Buzz
Cognigy and TeKnowledge Partner to Accelerate Global Rollout of Agentic AI Customer Service Solutions

Cognigy and TeKnowledge Partner to Accelerate Global Rollout of Agentic AI Customer Service Solutions

In a move aimed squarely at bridging the gap between AI vision and execution, Cognigy, a global leader in AI-powered customer service automation, today announced a strategic partnership with TeKnowledge, a tech services provider specializing in artificial intelligence, customer experience (CX), and cybersecurity. The alliance is designed to help enterprises deploy personalized, autonomous AI Agents across both voice and digital channels—at scale and with speed.

Read More: Cognigy and TeKnowledge Partner to Accelerate Global Rollout of Agentic AI Customer Service Solutions
SimiTree Launches SARA, an AI Platform to Supercharge Home Health Coding and Documentation

SimiTree Launches SARA, an AI Platform to Supercharge Home Health Coding and Documentation

SimiTree, a key player in post-acute and behavioral health consulting, is bringing artificial intelligence to the front lines of home health care. The company today unveiled SARA (SimiTree Assessment Review AI), a proprietary AI platform that promises to drastically improve coding accuracy, clinical documentation, and operational efficiency for home health agencies drowning in red tape.

Read More: SimiTree Launches SARA, an AI Platform to Supercharge Home Health Coding and Documentation
SandboxAQ's 2025 AI Security Benchmark Report Reveals Critical Gaps in Enterprise Readiness

SandboxAQ’s 2025 AI Security Benchmark Report Reveals Critical Gaps in Enterprise Readiness

In its first AI Security Benchmark Report, released today, SandboxAQ exposed a widening gap between how enterprises are deploying AI and how prepared they are to secure it. Based on a survey of over 100 senior security leaders across the U.S. and EU, the report reveals that 79% of organizations are already running AI in production, yet only 6% have implemented AI-native security protections across both IT and AI infrastructure.

Read More: SandboxAQ’s 2025 AI Security Benchmark Report Reveals Critical Gaps in Enterprise Readiness
Aptean Launches GenAI Query to Bring Conversational Business Intelligence to the Frontline

Aptean Launches GenAI Query to Bring Conversational Business Intelligence to the Frontline

In a move that further shrinks the gap between data and decisive action, Aptean has unveiled GenAI Query, a mobile-first conversational AI feature built into its AI platform, AppCentral. Designed for manufacturing, distribution, and finance teams, GenAI Query enables users to simply ask their data for answers—no dashboards, no SQL queries, no delays.

Read More: Aptean Launches GenAI Query to Bring Conversational Business Intelligence to the Frontline
Rhombus Adds Line Crossing and Occupancy Counting to Turn Security Cameras into Smart Ops Tools

Rhombus Adds Line Crossing and Occupancy Counting to Turn Security Cameras into Smart Ops Tools

Rhombus, the cloud-managed physical security firm best known for its smart camera systems, is doubling down on its mission to make video surveillance more than security. This week, the company announced the release of two powerful new AI-powered features—Line Crossing and Occupancy Counting—designed to give organizations deeper insights into how spaces are used, when people move, and how to optimize everything from staffing to site layout.

Read More: Rhombus Adds Line Crossing and Occupancy Counting to Turn Security Cameras into Smart Ops Tools
Quality Clouds Launches AI Quality Shield to Tackle the Enterprise GenAI Readiness Gap

Quality Clouds Launches AI Quality Shield to Tackle the Enterprise GenAI Readiness Gap

The promise of generative AI has reached a fever pitch—but real progress in the enterprise? Still surprisingly rare. According to McKinsey, just 1% of organizations rate their GenAI strategies as mature. Accenture is only slightly more optimistic, citing 15% readiness for broad AI reinvention.

Read More: Quality Clouds Launches AI Quality Shield to Tackle the Enterprise GenAI Readiness Gap
SoundHound AI Teams with AVANT to Scale Enterprise AI Agents Across Industries

SoundHound AI Teams with AVANT to Scale Enterprise AI Agents Across Industries

SoundHound AI, a prominent voice AI innovator, is going deep into enterprise territory with a new strategic partnership announced this week. Teaming up with AVANT Communications—a heavyweight in technology services distribution—SoundHound will now place its flagship Amelia 7.0 AI agent and Autonomics platforms into the hands of AVANT’s nationwide network of Trusted Advisors, opening the door to faster adoption of enterprise-grade AI automation across industries.

Read More: SoundHound AI Teams with AVANT to Scale Enterprise AI Agents Across Industries
Vertesia Joins AWS Marketplace to Accelerate Enterprise AI Agent Deployment

Vertesia Joins AWS Marketplace to Accelerate Enterprise AI Agent Deployment

Enterprise AI just got a lot easier to deploy. Vertesia, a rising player in the generative AI space, has officially made its low-code AI agent platform available in the new AI Agents and Tools storefront on AWS Marketplace. That means AWS customers can now discover, purchase, and launch Vertesia’s end-to-end generative AI stack—directly through their existing AWS account.

Read More: Vertesia Joins AWS Marketplace to Accelerate Enterprise AI Agent Deployment

Grow Your
Brand Visibility

Looking to publish a press release, guest article, interview or podcast? Connect with us.

GET FEATURED
Subscribe

Sign up today for exclusive insights and updates.

Newsletter Signup