Leading the Tech-Edge Era: Jigar Agrawal from eSparkBiz on How AI Is Powering Software Innovation
Discover how eSparkBiz uses AI, ML, NLP, and automation to build adaptive software, streamline development, and power next-gen Techedge solutions.
Artificial Intelligence (AI)
Read More: Leading the Tech-Edge Era: Jigar Agrawal from eSparkBiz on How AI Is Powering Software Innovation
Bites Announces Strategic Partnership with Beekeeper by LumApps to Enhance Frontline Teams with AI-Powered Microlearning
New York, NY – Dec 11 – Today Bites, the microlearning solution modernizing frontline training, announced a strategic partnership with Beekeeper by LumApps, the leading mobile-first platform for frontline teams. The partnership, which includes a tech integration between the systems, is already helping organizations communicate with and train their workforce more effectively by providing frontline workers…
Observe.AI Named Leader in AI-Enabled Contact Center Workforce Management by IDC
Observe.AI, a leader in AI agents for customer experience, has been recognized as a Leader in the IDC MarketScape: AI-Enabled Contact Center Workforce Engagement Management 2025-2026 (Doc #US53001425, December 2025). The recognition highlights Observe.AI’s capabilities in helping contact centers operate smarter, faster, and more efficiently by integrating conversational intelligence, AI Copilots, and performance management workflows.
Cognizant Launches India AI Lab and Moment Studio to Drive Agentic AI Innovation
Cognizant (NASDAQ: CTSH) has announced the launch of its India Artificial Intelligence (AI) Lab and a new Cognizant Moment™ Studio in Bengaluru, forming a dedicated innovation hub designed to accelerate the company’s AI builder strategy. Both facilities are part of Cognizant’s previously announced $1 billion generative AI investment over the next three years.
Temporal Joins Agentic AI Foundation to Advance Open Standards for Reliable AI Agents
Temporal Technologies, creators of the open-source Durable Execution platform (Temporal.io) and enterprise-grade Temporal Cloud, has joined the newly formed Agentic AI Foundation (AAIF) as a Gold Member. Hosted by the Linux Foundation, AAIF is a neutral, open consortium dedicated to advancing agentic AI through shared infrastructure and community-governed standards.
Genesys Expands Global Cloud Platform and Strengthens Responsible AI Governance
Genesys®, a global leader in AI-powered experience orchestration, has announced significant advancements to its Genesys Cloud™ platform, expanding its global footprint while reinforcing responsible AI governance. The platform now operates in 21 Amazon Web Services (AWS) Regions, making it one of the most globally accessible customer experience (CX) platforms, and has achieved ISO/IEC 42001:2023 certification—the world’s first international standard for Artificial Intelligence Management Systems (AIMS).
Crisp Raises $26M Series B1 to Expand Vertical AI for Retail and CPG
Crisp, a leading AI platform for retail data, has closed a $26 million Series B1 round led by Paine Schwartz Partners, with participation from Blue Cloud Ventures, FirstMark Capital, Cox, DNX, Prologis, and Wellington Management. The investment reflects growing recognition of the value of verticalized AI—AI tailored for industry-specific challenges—over more general-purpose solutions.
Deliverect Launches AI Agent Library to Automate Restaurant Operations
Deliverect, the global food-tech SaaS company, is turning up the automation dial for restaurants with the launch of its AI Agent Library—the first library of plug-and-play AI agents designed specifically for the restaurant industry. Built in partnership with workflow automation leader n8n and piloted by KFC, the platform enables restaurants to integrate intelligent agents directly into their workflows to automate decision-making, optimize preparation times, and improve operational and marketing performance.
OnCorps AI Raises $55M to Scale Agentic AI for Fund Operations
OnCorps AI, a leading agentic AI platform for fund operations, has secured $55 million in growth capital from Long Ridge Equity Partners, a growth equity firm specializing in financial and business technology. The investment will fuel product innovation, expand go-to-market teams, and scale infrastructure to support OnCorps’ growing customer base.