Ribbon Communications teams with Salesforce to launch AI‑first contact center platform
Ribbon Communications teams with Salesforce to launch AI‑first contact center platform — the two companies announced a joint solution that combines Ribbon’s Session Border Controller Cloud Native edition (SBC CNe) and Policy and Routing Engine (PSX) with Salesforce’s Agentforce Contact Center, delivering an AI‑first engagement model for enterprise contact centers. What the partnership delivers The collaboration…
