Artificial Intelligence (AI)
SoundHound AI, a prominent voice AI innovator, is going deep into enterprise territory with a new strategic partnership announced this week. Teaming up with AVANT Communications—a heavyweight in technology services distribution—SoundHound will now place its flagship Amelia 7.0 AI agent and Autonomics platforms into the hands of AVANT’s nationwide network of Trusted Advisors, opening the door to faster adoption of enterprise-grade AI automation across industries.
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Enterprise AI just got a lot easier to deploy. Vertesia, a rising player in the generative AI space, has officially made its low-code AI agent platform available in the new AI Agents and Tools storefront on AWS Marketplace. That means AWS customers can now discover, purchase, and launch Vertesia’s end-to-end generative AI stack—directly through their existing AWS account.
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Instructure, the edtech giant behind the Canvas Learning Management System, is taking a big swing at the AI-in-education challenge with the launch of IgniteAI—its most ambitious artificial intelligence initiative to date. Built on AWS Bedrock and designed to operate securely within Canvas and Mastery, IgniteAI promises to shift AI in education from a fragmented tangle of point solutions to a cohesive, contextual learning experience.
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QuickBooks has officially stepped into the AI major leagues. In a newly released report from Software Experts, the Intuit-developed accounting platform was recognized as the top provider of AI-powered accounting features for 2025. The secret sauce? A new fleet of AI agents, a redesigned interface, and more automation than ever—designed squarely for small and medium-sized businesses (SMBs) that want enterprise-level intelligence without the enterprise price tag.
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Pudu Robotics, a global leader in commercial and industrial robotics, today announced the launch of the PUDU T600 Series, a next-generation lineup of autonomous mobile robots (AMRs) built for heavy-load delivery and intralogistics automation in complex industrial environments. With a 600kg payload capacity and adaptive navigation capabilities, the T600 Series enables manufacturers and warehouse operators to accelerate throughput, enhance safety, and future-proof logistics networks.
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Digital Realty, a global leader in data center, colocation, and interconnection services, today announced an expanded collaboration with Oracle to fast-track the deployment of hybrid IT and AI architectures. The partnership leverages Oracle Cloud Solution Centers—advanced infrastructure and experience hubs—integrated with Digital Realty’s PlatformDIGITAL® to provide customers with accelerated, secure, and scalable access to multicloud and AI solutions.
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Global cybersecurity leader Bitdefender has announced a major update to its Security for Creators platform with newly expanded protection for Facebook and Instagram, joining existing support for YouTube. As scams, phishing attacks, and account takeovers target content creators with growing frequency, this industry-first solution provides always-on protection across devices and social platforms.
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Gupshup, a global leader in Conversational AI, has announced a fresh $60 million in funding, combining equity and debt from Globespan Capital Partners and EvolutionX Debt Capital. This latest capital injection will supercharge Gupshup’s growth across emerging markets—namely India, the Middle East, Latin America, and Africa—as demand surges for AI-driven customer engagement solutions.
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The research, featured in Info-Tech’s newly released “Implement AI for Customer Experience” blueprint, lands at a critical time: customers expect seamless, personalized service, while businesses struggle with rising service costs, fragmented journeys, and shrinking patience levels from users. Done right, AI can close that gap—and unlock major wins in operational efficiency, employee engagement, and customer loyalty.
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