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Generative AI
Talkdesk Unveils Talkdesk Autopilot, a Generative Artificial Intelligence Customer Service Experience with New Self-Service
Talkdesk®, Inc., a global AI-powered contact center leader for enterprises of all sizes, is making it easier and faster for companies to take advantage of generative artificial intelligence (GenAI) to unlock powerful new efficiencies in the contact center that can drive increased revenue opportunities and improve agent productivity. Read More
As Generative AI Shifts Business Strategy, New ServiceNow
Generative AI (GenAI) has caught business leaders’ and stakeholders’ attention alike, but its success will be highly dependent on the human capabilities that empower it, reveals Deloitte and ServiceNow’s “2024 Workflow Automation Outlook.” Read More
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