Glia, a leader in unified AI and human interaction platforms, has introduced Cortex AI Benchmarks, a powerful reporting dashboard that provides clear, peer-based visibility into the performance of AI tools across contact centers. With this innovation, Glia customers can measure their Customer AI and Agent AI effectiveness while benchmarking against peers and top-performing institutions—equipping them with actionable data to guide responsible and effective AI adoption.
Read More
AI Assistant,
AI Automation,
AI Cloud,
AI Communications,
AI Core Technologies,
AI Innovation,
Analytics,
Artificial Intelligence (AI),
Conversational Ai,
Decision Making,
Virtual AI
IntelePeer, a leader in end-to-end conversational AI, has announced the launch of next-generation agentic AI capabilities delivered through its AI Hub. This release empowers enterprises to quickly build, test, and deploy sophisticated AI agents that automate complex tasks, achieve self-service success rates of over 90%, and improve operational efficiency—all while delivering enterprise-grade voice AI and analytics.
Read More
The AI Education Project (aiEDU) has officially launched aiEDU Studios, a new video-first content studio aimed at fostering deeper, long-form conversations around artificial intelligence, education, policy, and the evolving future of work. This initiative is designed to break away from surface-level dialogues and engage educators, technologists, policymakers, and the public in meaningful discussions that shape AI readiness in schools and communities nationwide.
Read More
Qlik®, a global leader in data integration, analytics, and AI, unveiled its new agentic AI experience at Qlik Connect® 2025. This breakthrough provides a conversational interface that allows users to naturally interact with data, empowering faster insights and decisions across enterprises.
Read More
AI Automation,
AI Core Technologies,
AI Innovation,
Artificial Intelligence (AI),
Conversational Ai,
Decision Making,
Enterprise AI,
Generative AI,
Insights,
Natural Language Processing,
Workflow Automation
Granola, the AI-powered notepad trusted by teams for capturing and transcribing conversations, has officially launched Granola 2.0—a major upgrade that reimagines the platform as a full-fledged intelligent workspace. With millions of meeting minutes transcribed and analyzed daily, Granola is now helping organizations unlock shared knowledge and take collaborative productivity to the next level.
Read More
Orum, the AI-powered live conversation engine transforming revenue teams, today announced a groundbreaking suite of AI coaching and enablement capabilities. Central to the launch is the industry’s first context-aware AI enablement agent, designed to revolutionize sales performance by embedding AI throughout the sales process—from dialing to closing. With over one billion calls powered since 2019, Orum is now empowering teams to maximize the value of every sales conversation in real time.
Read More
DeepL, a global leader in Language AI, announced its achievement of HIPAA compliance, marking a major step forward in data privacy and security. This milestone strengthens DeepL’s position as a trusted partner for US healthcare providers, research institutions, and organizations managing Protected Health Information (PHI). The company’s specialized AI-powered translation platform now meets stringent federal regulations, enabling secure multilingual communication in regulated environments.
Read More
At Twilio’s SIGNAL event, OhMD—a leader in patient communication solutions—unveiled Nia, an AI voice assistant designed to transform how medical practices handle patient communication. Powered by Twilio's ConversationRelay, Nia automates routine inquiries and flags sensitive conversations for staff intervention, freeing healthcare teams from administrative overload and enabling more meaningful patient engagement.
Read More
Adopt AI, an Agentic AI company, has officially launched its groundbreaking platform that allows applications to deliver intelligent, conversational agent experiences. Backed by a $6 million seed round led by Elevation Capital, the company aims to eliminate clunky workflows and usher in a new era of human-like software interaction powered by natural language.
Read More
15
49.0138
8.38624
both
both
1
3000
1
0
horizontal
https://techedgeai.com
300
0
1
