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Conversational Ai
"Revolutionizing Development with Shortcut for Agents: AI-Powered Team Collaboration"
Shortcut, a collaborative platform for software development teams, introduces Shortcut for Agents, an innovative solution allowing teams to assign work directly to AI agents. This new feature empowers product and engineering teams to streamline their workflows and accelerate execution without adding complexity. Read More
Sinch Partners with OneReach.ai to Revolutionize AI-Powered Customer Communication
Sinch AB, a leader in Customer Communications Cloud, has announced a strategic partnership with OneReach.ai, a recognized leader in Conversational AI as highlighted by Forrester and Gartner. This collaboration aims to empower businesses globally to rapidly deploy customized AI-driven experiences across communication channels, enhancing customer engagement and streamlining operations. Read More
Kore.ai and Microsoft Partner to Accelerate Enterprise AI Adoption
In a move poised to redefine enterprise AI adoption, Kore.ai, a global leader in conversational and generative AI, has entered into a Strategic Partnership Agreement with Microsoft. The collaboration combines Kore.ai’s intelligent agent platform with Microsoft’s AI-first cloud ecosystem—enabling organizations to implement AI at scale, with security, speed, and seamless integration. Read More
Cerence AI Expands to Kiosks with VoiceTopping Conversational AI
Cerence Inc., known for its leadership in in-vehicle conversational AI, is taking its voice technology beyond the dashboard. In an expanded partnership with Code Factory, Cerence AI has launched VoiceTopping—a plug-and-play solution that brings natural, spoken interaction to self-service kiosks across multiple industries. This marks a strategic pivot into new verticals such as restaurants, retail, transportation, banking, healthcare, and entertainment, transforming how users engage with kiosks in public settings. Read More
GITEX Europe 2025 Set to Electrify Berlin as Hyperlink InfoSystem Leads the Innovation Charge
Tech enthusiasts, innovators, and industry leaders—brace for impact. GITEX Europe 2025 is ready to transform Berlin into a global innovation hotspot, igniting conversations and collaborations that will shape the future of technology. Slated for May 21–23, the event marks a major milestone as it debuts on European soil, drawing 1,400+ exhibitors, 1,000+ startups, and top minds from 100+ countries. Amidst this technological frenzy, global IT services powerhouse Hyperlink InfoSystem will be center stage—bringing years of expertise and disruptive thinking to Berlin’s dynamic tech scene. Read More
Akka Unveils New Deployment Options for Agentic AI Systems
Akka, the pioneer in building elastic and resilient distributed systems, has announced two major advancements that dramatically expand deployment flexibility for enterprise teams. These new capabilities—self-managed Akka nodes and self-hosted Akka Platform regions—enable organizations to deploy Akka-based systems, including agentic AI applications, on the infrastructure of their choice without relying on Akka's managed control planes. With a client base that includes industry leaders like Capital One, Walmart, John Deere, Swiggy, and HPE, Akka is reinforcing its position as the backbone of distributed, mission-critical architectures. These new options address critical challenges tied to scale, resilience, and transparency in the era of agentic AI. Read More
Infinitus Systems Unveils Trust-Building AI Agents for Healthcare
Infinitus Systems, Inc., a leading AI company, has introduced the first patient- and provider-facing voice AI agents designed specifically for healthcare use cases where trust is paramount. With over 100 million minutes of healthcare conversations, Infinitus has developed an AI platform that enhances the patient experience by offering accurate, secure, and compliant care solutions 24/7. Infinitus’ innovative voice AI platform has integrated several advancements that ensure AI agents meet strict healthcare standards while offering personalized care. Ankit Jain, CEO and co-founder of Infinitus, said, "AI agents can help reduce patient anxiety and empower individuals at any time, but trust and accountability must be built into the technology." Read More
CloudHesive and Teneo.ai Partner to Revolutionize AI-Powered Contact Centers
CloudHesive, an AWS Premier Consulting Partner and leading provider of cloud and contact center solutions, has announced a strategic partnership with Teneo.ai, a global leader in Conversational AI and automation. This collaboration integrates Teneo’s cutting-edge automation capabilities, including the NLU Accuracy Booster™, into ConnectPath CX, CloudHesive’s advanced Contact Center as a Service (CCaaS) platform powered by Amazon Connect. This integrated solution enables organizations to automate up to 100% of Level 1 and 50% of Level 2 customer inquiries, reducing operational costs by as much as 30%. With 99% intent recognition accuracy, the AI-powered self-service system improves resolution speed, minimizes misrouted calls, and allows agents to focus on more complex customer tasks. Read More
Cube Launches Conversational AI for Slack and Teams
Cube, the no-code FP&A platform trusted by modern finance teams, has announced the release of its new conversational AI apps for Slack and Microsoft Teams. This launch represents a major advancement in Cube’s agentic AI roadmap—enabling FP&A professionals to interact with data naturally, collaborate faster, and drive deeper insights without toggling between dashboards or spreadsheets. Read More
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