Damovo and Zoom Partner to Deliver AI-Enhanced UC & Contact Center Solutions

Damovo, a trusted specialist in unified communications (UC) and network integration with over 30 years of experience, and Zoom, a leading innovator in UC, contact center (CC), and modern workplace technology, today announced a strategic partnership. The collaboration aims to empower organisations across the region to turn workforce challenges into opportunities, unlocking new levels of efficiency and collaboration through deeply integrated, AI-enhanced communication solutions. This partnership combines Damovo’s longstanding integration and managed services expertise with Zoom’s cutting-edge technology portfolio. Together, they provide organisations with modernised UC solutions, next-generation contact center capabilities, and intelligent meeting room setups that enable seamless collaboration for hybrid teams. Read More

AI Assistant, AI Automation, AI Cloud, AI Communications, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Conversational Ai, Enterprise AI

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May 23, 2025

Inbenta Appoints Christopher Hieb as Strategic Advisor to Accelerate AI Growth

Inbenta, a leader in AI-powered customer and employee experience solutions, has appointed Christopher Hieb as Strategic Advisor. This move aims to bolster Inbenta’s growth and innovation in Conversational AI and analytics. Read More

AI Automation, AI Core Technologies, AI Innovation, Analytics, Artificial Intelligence (AI), Conversational Ai

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May 23, 2025

Siro Raises $50M Series B to Transform In-Person Sales with AI Conversation Intelligence

Siro, an AI-powered conversation intelligence platform focused on in-person sales, has raised $50 million in a Series B funding round led by SignalFire. The funding will accelerate product development and expand Siro’s team across engineering, sales, and customer success. This platform addresses a key gap in field sales by turning real-world sales conversations into actionable, searchable data Read More

AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Conversational Ai

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May 23, 2025

SeedphraseAI Launches AI Platform to Transform Digital Art Curation

SeedphraseAI (SPAI) is an innovative AI-driven platform designed to discover, curate, and collect digital art, with the ambitious goal of assembling the world’s most culturally significant art collection. Combining blockchain analytics with social insights, SPAI offers personalized recommendations and investment perspectives across both digital and traditional art. Read More

AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Blockchain, Conversational Ai, Technology and Development

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May 21, 2025

boost.ai and Ciklum Forge Strategic Partnership to Accelerate Enterprise Conversational AI Solutions

boost.ai, a leader in conversational AI platforms, today announced a strategic partnership with Ciklum, a global experience engineering firm. This alliance combines boost.ai’s advanced AI technology with Ciklum’s deep technical expertise to rapidly implement, customize, and optimize scalable AI solutions tailored for enterprise clients, particularly in regulated industries. Read More

AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Conversational Ai

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May 21, 2025

HQ Launches AI Voice Booking for Smarter Corporate Ground Travel

HQ, a global leader in corporate ground transportation, has introduced AI Voice Booking — a groundbreaking feature that allows users to book rides through natural, conversational voice commands. This advanced AI-powered assistant not only simplifies booking but also ensures every trip complies with company travel policies, making corporate travel management easier and more efficient. Read More

AI Assistant, AI Automation, AI Communications, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Conversational Ai, Enterprise AI, Generative AI

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May 20, 2025

CyberShark Pitch Competition 2025: Two Cybersecurity Startups Advance to Finals

The CyberShark Pitch Competition, hosted by LaunchTech Communications, a CyberRisk Alliance resource, recently revealed its first two finalists for the 2025 program. This competition offers emerging cybersecurity companies a platform to pitch their products and receive expert feedback from Chief Information Security Officers (CISOs) across various industries. The event fosters innovation and collaboration, enabling startups to refine their solutions and better serve the cybersecurity market. Read More

AI Automation, AI Communications, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Conversational Ai, Cybersecurity, IoT (Internet of Things), Security and Risk Management, Technology and Development

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May 20, 2025

O’Reilly Partners with Microsoft to Pioneer Decentralized Conversational Search with NLWeb

O’Reilly, the premier learning platform for technology professionals, announced a strategic partnership with Microsoft to integrate Natural Language Web (NLWeb) technology into its websites. NLWeb offers decentralized, context- and intent-aware search capabilities, enabling users and AI systems to ask complex conversational questions and receive precise, relevant answers — all without relying on centralized AI chat or search engines. Read More

AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Conversational Ai, Deep Learning, Large Language Models, Learning & Development

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May 20, 2025

Glia Unveils Cortex AI Benchmarks to Deliver Peer-Based AI Performance Insights

Glia, a leader in unified AI and human interaction platforms, has introduced Cortex AI Benchmarks, a powerful reporting dashboard that provides clear, peer-based visibility into the performance of AI tools across contact centers. With this innovation, Glia customers can measure their Customer AI and Agent AI effectiveness while benchmarking against peers and top-performing institutions—equipping them with actionable data to guide responsible and effective AI adoption. Read More

AI Assistant, AI Automation, AI Cloud, AI Communications, AI Core Technologies, AI Innovation, Analytics, Artificial Intelligence (AI), Conversational Ai, Decision Making, Virtual AI

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