Global cloud communications platform Infobip has launched AI Hub, a comprehensive artificial intelligence (AI) overhaul of its platform to help businesses to create seamless end-to-end conversational experiences across the whole customer journey.
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Swoop, a leader in developing precise direct to consumer (DTC) and healthcare provider (HCP) audiences for pharmaceutical and life sciences brands, today announced the launch of its AI-powered conversational agent. This groundbreaking advancement in healthcare marketing sets a new standard for lower funnel engagement, enabling immediate, MLR-compliant virtual customer interactions via brand.com.
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LG Electronics (LG) is ready to unveil its innovative smart home Artificial Intelligence (AI) agent at CES 2024. LG’s smart home AI agent boasts robotic, AI and multi-modal technologies that enable it to move, learn, comprehend and engage in complex conversations. An all-around home manager and companion rolled into one, LG’s smart life solution enhances users’ daily lives and showcases the company’s commitment to realizing its “Zero Labour Home” vision.
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NICE announced the closing of the acquisition of LiveVox. The combination of NICE’s market leading platform CXone, with LiveVox’s unique AI driven proactive outreach capabilities create the market’s only interaction centric platform, the fundamental cornerstone to deliver superior AI driven CX. This powerful union of two market leaders is forming the future of CX as organizations around the globe are constantly looking for ways to simplify their CX operations and embed CX AI to drive smart automation.
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mPulse, a leader in conversational AI and digital engagement solutions for the healthcare industry, today announced the acquisition of HealthTrio and Decision Point Healthcare Solutions, marking a significant milestone in the company’s growth and commitment to enhancing the healthcare consumer experience.
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TomTom, the location technology specialist, today announced that, together with Microsoft, it is bringing the benefits of generative artificial intelligence (AI) to the global automotive industry.
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Today, Attentive, the world’s #1 conversational marketing platform, announced its continued momentum behind its AI strategy. Since officially launching its first AI solutions in March 2023, already 80% of Attentive customers are using AI, including Hot Topic, ba&sh, and DIFF Eyewear.
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Yellow.ai, a global leader in Conversational AI, today announced their partner listing on the Zendesk Marketplace, enabling enterprises with its generative AI-powered Voicebots and Chatbots for customer experience automation.
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Yellow.ai, a global leader in conversational AI, today announced tenfold growth in North America over two years. This remarkable success is attributed to significant customer acquisitions, continuous enhancements in product capabilities
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