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AI in Commerce
FourKites Study Reveals AI Missteps Cost Supply Chains Billions in Working Capital
FourKites®, the leader in AI-driven supply chain transformation, today released research in partnership with ABI Research highlighting a critical disconnect in enterprise AI deployment. While 28% of supply chain executives say working capital optimization is their top investment driver, only 37% use AI for risk management, the very function that prevents costly disruptions, detention fees, and expedited freight. Read More
Movate and Reef.ai Partner to Turn Churn Prevention Into Predictive Revenue Growth
In an era where customer loyalty is as volatile as the markets, Movate is betting that AI can help companies predict — not just prevent — churn. The global digital and CX services firm has partnered with Reef.ai, a predictive revenue intelligence platform, to launch what they call a “Retention-as-a-Service” model for enterprises. Read More
S&P Global and IBM Partner to Embed Watsonx AI in Supply Chain Solutions
S&P Global (NYSE: SPGI) and IBM (NYSE: IBM) announced a strategic partnership to embed IBM’s watsonx Orchestrate agentic AI framework into S&P Global’s suite of offerings, starting with supply chain management. The collaboration aims to equip businesses with AI-powered tools to navigate today’s complex, global supply chains. Read More
Globant Enterprise AI 2.3 Adds Agentic Commerce, Enabling AI-Powered Transactions
Globant (NYSE: GLOB) has unveiled version 2.3 of Globant Enterprise AI (GEAI), its proprietary AI platform, now equipped with Agentic Commerce Protocol (ACP) to enable AI agents with transactional capabilities—hours after OpenAI announced the same protocol. This release follows earlier integrations of Model Context Protocol (MCP) and Agent-to-Agent (A2A) communication, reinforcing GEAI’s interoperability and scalability in enterprise environments. Read More
Eagle Eye Launches Smart Rewards for Real-Time, Personalized Loyalty
Eagle Eye, the SaaS and AI company known for loyalty and omnichannel marketing solutions, has introduced Smart Rewards, a real-time loyalty and incentive engine designed to transform checkout experiences across retail, travel, and hospitality. As part of the company’s Smart Checkout suite, the platform promises speed, precision, and personalization, processing complex loyalty calculations faster than a Google search. Read More
Clarivate Launches AI Tools to Supercharge Patent Portfolio Strategy
Clarivate Plc (NYSE: CLVT), a global leader in transformative intelligence, has introduced two AI-powered solutions for its Innography platform: Innography AI Classifier and Innography SEP Analyzer. The tools are designed to help organizations make faster, more confident decisions in patent portfolio management, licensing, and commercialization. Read More
Red Lobster Teams with SoundHound AI to Launch Voice-Powered Takeout Ordering
Red Lobster, the world’s largest seafood restaurant chain, is turning up the dial on convenience with a new AI-powered phone ordering system powered by SoundHound AI (Nasdaq: SOUN). The rollout, spanning all Red Lobster locations, aims to transform how guests place takeout orders while giving in-restaurant staff more breathing room. Read More
GrubMarket Launches Reporting AI Agent to Automate Food Supply Chain Insights
GrubMarket, a leading AI-powered food supply chain technology enabler, has released its latest AI agent: the Reporting AI Agent, the third in its GrubAssist AI platform following the AI Orders Agent and Inventory Management AI Agent. Designed specifically for food wholesalers and distributors, the Reporting AI Agent automates business reporting, turning raw ERP data into actionable insights without manual queries or custom reporting overhead. Read More
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