Genesys Unveils Advanced Agentic AI Agents to Drive Enterprise-Wide CX Orchestration

Genesys Unveils Advanced Agentic AI Agents to Drive Enterprise-Wide CX Orchestration

At Xperience 2025, Genesys® introduced advanced agentic AI agents for the Genesys Cloud™ platform, designed to help organizations orchestrate customer and employee experiences across enterprise systems. Enhancements to Genesys Cloud Copilots and Virtual Agents bring greater autonomy, contextual awareness, and support for Agent2Agent Collaboration (A2A) and Model Context Protocol (MCP), enabling AI to operate safely within enterprise guardrails.

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When Your Medical Chart Calls You "Non-Compliant": Columbia Nursing Study Shows AI Can Help Remove Bias from Patient Records 

When Your Medical Chart Calls You “Non-Compliant”: Columbia Nursing Study Shows AI Can Help Remove Bias from Patient Records 

Words in medicine carry weight—sometimes too much. For patients reading their electronic health records (EHRs), terms like “non-compliant,” “drug-seeking,” or “claims pain” don’t just sting; they can erode trust and, research shows, even change the care they receive.

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Cognitiv Unveils Next Evolution ContextGPT, Redefining How Advertisers Find Their Audiences

Cognitiv Unveils Next Evolution ContextGPT, Redefining How Advertisers Find Their Audiences

NEW YORK, September 10, 2025 – Cognitiv, the leading advanced performance partner powered by deep learning, today launched a major upgrade to ContextGPT™, bringing new levels of precision to contextual audience targeting. AI now provides an unprecedented breadth of world knowledge, depth of page-level comprehension, and the ability to reason about audiences and intent, and Cognitiv is leading the way by applying that power to contextual targeting. The platform is now up to 40% more accurate in connecting advertisers with custom-defined audiences using the relevant content they consume—without relying on cookies, pixels, or user IDs.

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Together AI Expands to Europe With Swedish GPU Hub and Hands-On Workshops

Together AI Expands to Europe With Swedish GPU Hub and Hands-On Workshops

Together AI is planting deeper roots in Europe. The company announced today that it has gone live with GPU infrastructure in Sweden while also launching a free workshop series to help AI engineers get hands-on with customizing open-source models. The dual push underscores the company’s bet that Europe’s AI boom will demand both high-performance compute and upskilled talent.

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OptAI Brings On-Device AI Optimization Tech to IFA 2025

OptAI Brings On-Device AI Optimization Tech to IFA 2025

IFA 2025 in Berlin is set to spotlight one of the most buzzed-about themes in AI: running large models directly on devices instead of relying on the cloud. OptAI, a South Korea–based startup, is stepping into the global spotlight with its Opt-Hancer platform, designed to supercharge on-device AI performance across CPUs, GPUs, and NPUs

Read More: OptAI Brings On-Device AI Optimization Tech to IFA 2025

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