Bell Integration adopts NiCE CXone for AI‑Driven Service Desk Overhaul
Bell Integration adopts NiCE CXone for AI‑Driven Service Desk Overhaul, announcing a multi‑site deployment that will modernize its support operations for up to 1,000 employees using an AI‑powered CX platform. Bell Integration, a global IT services and consultancy firm, has chosen NiCE (Nice) CXone as the backbone of its next‑generation service desk. The rollout, slated for three locations,…
