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AI Communications
Zoom Expands AI Companion Capabilities with Advanced Agentic AI Features
Zoom Communications, Inc. has announced major AI-driven enhancements to its platform, expanding AI Companion capabilities with agentic AI skills, specialized AI agents, and customizable AI solutions. These updates will impact Zoom Meetings, Zoom Docs, Zoom Phone, Zoom Whiteboard, Zoom Contact Center, and industry-specific solutions, helping users automate tasks, optimize collaboration, and streamline workflows. "AI Companion is evolving from a personal assistant to being truly agentic, signaling a major leap forward in productivity and collaboration," said Smita Hashim, Chief Product Officer at Zoom. Read More
Bandwidth Showcases AI-Ready Cloud Communications at Enterprise Connect
At the Enterprise Connect Conference & Expo, Bandwidth Inc. (NASDAQ: BAND) is demonstrating how AI-driven, software-powered cloud communications help enterprise IT leaders simplify complexity, enhance security, and deliver superior customer and employee experiences. With advancements in AI, fraud prevention, and cloud migrations, Bandwidth is leading the way in helping global enterprises modernize their communications infrastructure and maximize ROI. Read More
INE Security Unveils AI-Powered Cybersecurity Training for Next-Gen Threats
With AI-powered cyber threats surging, INE Security, a global leader in cybersecurity training and certification, is launching a new initiative to help organizations rethink cybersecurity training and workforce development. As AI reshapes the threat landscape, security professionals must be trained to leverage AI effectively without becoming overly dependent on automation. Read More
Quadient Maintains Leader Position on Aspire Leaderboard | CCM & CXM Innovation
Quadient has reaffirmed its position as a Leader on the Aspire Leaderboard, a ranking compiled by Aspire CCS that evaluates vendors in the Customer Communications Management (CCM) and Customer Experience Management (CXM) software market. The leaderboard is updated in real time, reflecting vendor innovations and strategic advancements. Read More
Gupshup Earns Top Recognitions in Conversational AI Leadership
Gupshup, the world's leading Conversational AI platform, has received multiple accolades from esteemed analyst firms, reinforcing its leadership in AI-driven engagement. The company has been acknowledged for its advancements in Generative AI (GenAI) and AI Agents, highlighting its innovation in Conversational AI solutions. Read More
Securing AI Agent Communication: Decentralized Identity & Protocol
1. What are the biggest challenges in enabling AI agents to communicate securely across different enterprises?  There are two important aspects to this communication: ·         Identity ·         Protocol Let us do a deeper dive on each of these aspects. IDENTITY Today AI Agents are being built for use within... Read More
GoTo Unveils AI-Powered GoTo Connect for Automotive to Enhance Dealership Communications
GoTo, a leader in cloud communications and IT, has launched GoTo Connect for Automotive, a next-generation, AI-powered communications platform tailored for automotive dealerships. This unified platform integrates seamlessly with CRM tools, provides real-time analytics, and enhances customer engagement across multiple communication channels. Read More
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