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AI Automation
Agentic AI vs. Automation: Why Australian Businesses Must Know the Difference
Australia has seen its fair share of tech hype including AI-powered tools that are little more than chatbots following a basic script. There’s nothing groundbreaking in old-school automation dressed up in fancy words. Now, agentic artificial intelligence (AI), an emerging disruptor that can think, adapt, and tackle dynamic, unpredictable problems with limited human oversight, is... Read More
Cognigy and TeKnowledge Partner to Accelerate Global Rollout of Agentic AI Customer Service Solutions
In a move aimed squarely at bridging the gap between AI vision and execution, Cognigy, a global leader in AI-powered customer service automation, today announced a strategic partnership with TeKnowledge, a tech services provider specializing in artificial intelligence, customer experience (CX), and cybersecurity. The alliance is designed to help enterprises deploy personalized, autonomous AI Agents across both voice and digital channels—at scale and with speed. Read More
SimiTree Launches SARA, an AI Platform to Supercharge Home Health Coding and Documentation
SimiTree, a key player in post-acute and behavioral health consulting, is bringing artificial intelligence to the front lines of home health care. The company today unveiled SARA (SimiTree Assessment Review AI), a proprietary AI platform that promises to drastically improve coding accuracy, clinical documentation, and operational efficiency for home health agencies drowning in red tape. Read More
SandboxAQ's 2025 AI Security Benchmark Report Reveals Critical Gaps in Enterprise Readiness
In its first AI Security Benchmark Report, released today, SandboxAQ exposed a widening gap between how enterprises are deploying AI and how prepared they are to secure it. Based on a survey of over 100 senior security leaders across the U.S. and EU, the report reveals that 79% of organizations are already running AI in production, yet only 6% have implemented AI-native security protections across both IT and AI infrastructure. Read More
Aptean Launches GenAI Query to Bring Conversational Business Intelligence to the Frontline
In a move that further shrinks the gap between data and decisive action, Aptean has unveiled GenAI Query, a mobile-first conversational AI feature built into its AI platform, AppCentral. Designed for manufacturing, distribution, and finance teams, GenAI Query enables users to simply ask their data for answers—no dashboards, no SQL queries, no delays. Read More
Rhombus Adds Line Crossing and Occupancy Counting to Turn Security Cameras into Smart Ops Tools
Rhombus, the cloud-managed physical security firm best known for its smart camera systems, is doubling down on its mission to make video surveillance more than security. This week, the company announced the release of two powerful new AI-powered features—Line Crossing and Occupancy Counting—designed to give organizations deeper insights into how spaces are used, when people move, and how to optimize everything from staffing to site layout. Read More
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