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AI Automation
Glassbox Unveils Report on AI in Personalization and Privacy
Glassbox, the leading provider of AI-fueled customer intelligence solutions, has released a new research report titled "AI in Personalization and Privacy." This report surveys digital professionals and provides critical insights into the adoption and impact of AI technologies in digital marketing and customer experience (CX) roles. The findings underscore the significant value AI brings to digital marketing while highlighting the need for robust data privacy policies. Read More
Channel99 Launches AI-Powered Scoring for B2B Marketing Effectiveness
Channel99, an AI-powered decision-making engine for B2B marketing investments, has introduced a new scoring technology that simplifies the evaluation of vendor effectiveness for targeting specific business audiences (target account list or TAL). This innovative scoring system provides comprehensive metrics to measure success, including reach, engagement, financial efficiency, and impact on the sales pipeline. Read More
Ushur Welcomes Mike Price as Chief Revenue Officer, Enhancing CXA Leadership
Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), has announced the addition of Mike Price to its executive leadership team as Chief Revenue Officer (CRO). Price's extensive background in sales leadership roles at major tech companies like Sun Microsystems, Oracle, and ForgeRock positions him to significantly impact Ushur’s growth and innovation. Read More
Atomicwork Launches Modern Service Management Solution within Microsoft Teams
Atomicwork, a leader in AI-powered IT Service Management (ITSM) platforms, has unveiled its new Modern Service Management solution within Microsoft Teams. This integration leverages Microsoft’s advanced AI capabilities to provide robust IT support, enabling enterprises to deliver instant, efficient assistance directly within Teams, without disrupting employees' workflows. Read More
Emmes Group Partners with Miimansa AI to Transform Clinical Research with Advanced AI
Emmes Group, a leading global contract research organization (CRO), has entered into a multi-year strategic partnership with Miimansa AI. This collaboration focuses on integrating Miimansa's advanced Clinical Entity Modeling tools, leveraging Large Language Models (LLM) and generative AI techniques to revolutionize clinical research at Emmes. Read More
Anchor Operating System Integrates AI for Enhanced Customer Support
Anchor Operating System has achieved a major milestone by integrating advanced AI capabilities into its platform. In partnership with OpenAI and Amazon Lex, Anchor introduces an AI-powered chatbot and support system designed to revolutionize customer service by delivering intelligent and seamless responses. Read More
51% of UK Marketers Use AI for Olympic Strategies: Insights from Optimizely
Recent research from Optimizely, a leading digital experience platform provider, reveals that 51% of UK marketers are using AI to plan and develop strategies around major events like the Olympics. This study highlights the growing role of AI in optimizing digital experiences and seasonal marketing efforts. Read More
Aletheia Marketing Acquires Pluralytics: Transforming AI-Driven Content Strategies
Dallas-based digital marketing agency Aletheia Marketing & Media Inc has announced its acquisition of AI content intelligence platform Pluralytics. This strategic move is poised to redefine personalized marketing by leveraging AI to align with consumer values, creating unprecedented opportunities in both marketing and AI sectors. Read More
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